You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
In August 2020, American Express launched a new network in mainland China through our joint venture (JV), Express Company (EC). Amex is now the first foreign network to operate in China and this represents an exciting opportunity for us to compete in one of the largest and most advanced payments markets in the world. Following the initial commercial launch, the Enterprise Management (ECM) team is focused on partnering with EC to build the China Business and capitalize on this incredibly exciting opportunity for the company.
The intern role will be embedded in the ECM team and will be focused on partnering with American Express functional teams and members of Express Company to build out capabilities, manage services and platforms provided to EC, and support longer term central initiatives.
Key Responsibilities:
Support ongoing development and optimization of JV performance tracking systems and processes (i.e. shared EC/ECM marketing calendar)Enable socialization of ECM initiatives throughout the blue box (i.e. Develop ECM team newsletter, identify town hall showcase opportunities)Research and share relevant insights on China market customer and industry trendsPerform ad-hoc analytics work to support strategic business monitoring, as well as governance & oversight activities
Projects (may include, but are not limited to):
Identify external speaking engagement opportunities for Amex senior leaders and define how we show up at these eventsPerform social media channel audit of Amex accounts (WeChat, Little Red Book, Weibo) and propose channel and content optimization strategy
Minimum Qualifications
Proficiency in Mandarin strongly preferredProactive, highly organized self-starter with experience handling complex projectsEagerness and ability to learn quickly, knowledge of networks and payments industry a plusAbility to focus on the big picture while being attentive to detailProven ability to drive workstreams and recommend action plansStrong executive presence, with strong verbal and written communication skillsAbility to build relationships across a diverse set of backgrounds and cultures; international exposure / experience (especially in Asia / China) a plusKnowledge of analytic tools, and familiarity with Cornerstone and of transactional data, a plusStrong work ethic, flexibility to work across multiple time zones
Salary Range: $24.05 to $63.00 hourly + sign-on bonus
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Campus US - Benefits:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Employment eligibility to work with American Express in the United States is required as the
company will not pursue visa sponsorship for these positions.
Applications must be received by February 12, 2024 to be considered.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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