Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! This Customer Service Representative job is long-term contract / temporary, and located in Detroit, Michigan. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.
What you get to do every single day
Provide accurate, friendly customer service in a timely fashion
Field and send out send written business correspondence
Receive and place telephone calls
May support business development and client referral goals by actively cross-selling and referring customers Requirements - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Ability to simplify complex problems and build solutions
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent written, verbal and social communication skills
Strong customer service and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlySupportive, positive attitude with a professional demeanour applied to all tasks
Proficiency with Microsoft office applications
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Comprehensive knowledge of data entry
Proficient with computers and technology platforms
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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