Overview
First Citizens Bank is looking for a Business Transformation Engagement Manager in our team that drives complex transformation initiatives across the enterprise for senior executives, enabling the company to execute on our strategy and achieve business growth. The Business Transformation Engagement Manager will be instrumental in developing, implementing, and sustaining transformation initiatives that are top priorities for our senior executives.
This person should have the ability to design and manage implementation of complex transformation projects that span a range of cross-functional stakeholders, while clearly tracking progress and articulating updates directly to our executives.
This is a remote opportunity anywhere within the United States
Responsibilities
Support businesses and functions in designing and implementing 1-2 transformation projects at a time, to unlock the company's growth ambitions.Manage intake and prioritization of project pipeline that will deliver value across the enterprise for our senior leaders.Serve as center of expertise for our enterprise-level transformation work, and work with senior executives, business unit and functional leaders to help define project needs and resolve pain points as they arise.Keep Senior Manager/Director and other internal stakeholders updated on pulse of business and functions to anticipate project needs as they arise, identifying possible step improvements for Transformation team to implement as needed.Work closely with senior executives including (but not limited to): Transformation Leader, Head of Marketing and Sales Strategy organization, business unit leaders, and functional leaders.Qualifications
Bachelor's Degree and 8 years of experience in Business Strategy, Project Planning, and Financial Services industry
-OR-
High School Diploma or GED and 12 years of experience in Business Strategy, Project Planning, and Financial Services industry
Education: Bachelor's degree and an MBA from a business school or other graduate degree is preferred
Preferred industry: Financial Services
Required Qualifications:2 years of management consulting experience from a top tier firmExecutive-level presence and communication style.The ability to develop senior-level relationships with support from Transformation team leaders.The ability to proactively develop, culture, and own mid-level relationships across the enterprise.The ability to independently drive workstream, achieving project deliverables and meeting deadlines.The ability to own end-to-end project management across the business and functions, including relationships with cross-functional stakeholders.Mastery of the "consulting toolkit" (research, quantitative analysis, qualitative synthesis, written / oral communication, practicality, and effectiveness).Comfort and facility with both quantitative and qualitative information.