About This Job:

　　Job Type: Full-time

　　Salary: $75,000 - $110,000

　　Experience Level: Mid Level

　　Remote Details: Fully Remote, working Business Hours Central Time

　　Why Choose Susco

　　You'll benefit from having an influence on the technical direction of our projects, thoughtful career development, a healthy mix of management and development tasks, and transparency (no office politics).  Our success lies in our amazing staff, which we have because of our people-centric culture (4.9/5.0 Employer Rating on Glassdoor). 

　　Susco is headquartered in the Greater New Orleans Area, has a national remote workforce, and is one of the fastest-growing tech companies in the US (we are 2019, 2020, 2021, and 2022 Inc 5000 honorees). 

　　We’re fans of the American Dream, and therefore operate as a compassionate meritocracy which treats all stakeholders (employees, clients, vendors, and the community) based on tenants of conscious capitalism.

　　You can learn more about how our team feels about us by checking out employee testimonials here.

　　Job Description:

　　The BSA will serve as a liaison between business subject matter experts and the development team to assist in meeting corporate and compliance standards as well as serving a more technical role in designing and documenting systems.

　　High Level Responsibilities:

　　They will be responsible for gathering and documenting business requirements and functional specifications, as well as supporting multiple Software Development projects.They will be responsible for creating Documentation for Existing un-Documented Systems, performing Data Analysis, Documenting Legacy Client Systems for Rebuild, and Designing Schema Detailed Responsibilities

　　Direct Report to the Director of ProjectsScopePre-Sale Discovery, Business Analysis, and Systems Analysis as an input to estimates and proposalsPost-Sale Discovery, Business Analysis, and Systems Analysis as an input to project plansBA DutiesProject Needs AnalysisDiscovery / Requirements GatheringDeveloping Conceptual Data ModelsDeveloping Project ChartersStakeholder GoalsSuccess MetricsBusiness CaseHigh Level Business RequirementsDeveloping Functional RequirementsDeveloping WireframesDeveloping Test Plans for QADeveloping Training & Support DocumentationSystems Analysis Duties System DocumentationRetrieving and analyzing data via SQLAnalyzing legacy schema and documenting legacy domainRe-Designing legacy schema for to-be schemaEntity Relationship DiagramsSchema Data ModelingDocumenting existing systems from a business usage / domain aspect, technical writingCollaborate with external & internal stakeholder (not limited to)ExecutivesManagersNon-Technical PersonnelDevelopersSusco VendorsClient VendorsMisc. Technical ResponsibilitiesProject CoordinationQA TestingFirst-line customer supportData AnalysisReport Writing (Crystal, SSRS or some other tool, preferred)  Growth Opportunities – some short and long term

　　Project ManagerEngagement ManagerSales Engineer Experience Requirements

　　5+ years’ experience as a developer or BA or SA3+ years of experience working in different phases of software development lifecycle, including application design and implementation experience3+ years of experience writing system requirements2+ years professional SQL Hard Skill Requirements

　　Requirements elicitation and documentationTechnical writingProficient in database schema design based on client requirementsProficient in SQL data analysis and reportingProficient in managing databases with database provided IDEs (SSMS, pgAdmin, psql, etc) Nice-to-Have

　　Proficient in SQL Server Management StudioProficient in SQL data migrations Soft Skill Requirements

　　Excellent Verbal and Communication SkillsActive listeningDealing with conflictQuality client service techniquesDecision makingProblem solvingStrategic thinking  

　　Perks

　　17.5 days annual PTO, 8 holidaysHeath, Life, Dental, & Vision Insurance, Long & Short Term Disability, 401(k)Company Leadership dedicated to personal & professional growthAny employee can refer a new client and get 5% of year one’s revenue, and 2.5% thereafter.Quarterly bonuses based on company performance3 days annual self-directed learning daysPaid lunches 2-3 times per weekRemote work as needed to accommodate personal mattersAd-Hoc wellness based gifts, subsidized meditation trainingCompany Outings: happy hours, crawfish boils, long lunches, go-kartingVideo games consoles onsite  

　　About Us

　　Core Purpose

　　To enable people to contribute in more fulfilling and meaningful ways.

　　Mission

　　To transform organizations with intuitive software.  Our software frees people from tedious work, removes painful recurring costs, and allows organizations to control their own data, workflow, and user-experience.

　　Core Values

　　Growth: We believe we can create a better world by constantly growing as individuals, resulting in growth for the Company and growth for our clients.

　　Communication: We believe everyone deserves to feel like they have been heard and understood. We don’t complain about things under our control. We accept constructive criticism dispassionately.

　　Action: We believe we don't have good days, we make them.  We believe in being proactive and not reactive. Passivity leads to a lack of involvement, while our focus is on creating the future.  We don't complain, we identify and solve problems.

　　Teamwork: We believe that we are human beings first, coworkers second.  We strive to be cognizant as people with lives outside of this office.  As a high-performance organization, there are times of high stress.  In those times, we rally to get the job done and we recognize our behavior and performance impacts our team. 

　　Efficiency: We believe in learning from our mistakes the first time.  We believe there is a time and place for complex solutions for complex problems.  We also have the ability to decompose complex problems into simpler problems. When we see a problem or inefficiency, we have both the responsibility and the ability to propose solutions.  

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