Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　As part of the Global Markets Operations Business Management team, you will be an integral part of a multi-disciplinary team whose mandate is to support the organization's financials, business allocations, and reporting. The business management team works closely with the GMO Business Management Executive, GMO Transformation & Operational Excellence Executive, their direct senior leadership teams, and other GMO business management teams covering a wide array of markets-related functions to deliver on the following responsibilities.

　　Responsibilities include:

　　Drive headcount reporting including financial management, forecasting, cost allocations, as well as people and resource management for one or more Divisions of Global Markets Operations.Partner with Transformation and Operational Excellence project managers in the management of initiative project financials including resource management across Global Markets Operations.Execute a high standard for effective performance, risk reporting, and tracking to Global Markets Businesses supported by the wider organization.Create and interpret business analytics to understand areas of strategic improvement for the organizational health of Global Markets Operations.Identify and execute on initiatives to streamline business management workflows with focus on enabling overall department strategy.Lead and own initiatives, alongside the GMO business management team and sub-LOB business management teams, related to the creation of cost allocation for Global Markets Operations and other continuous improvement projects.Communicate, alongside the GMO business management team, the Global Markets Operations' strategy to a broad set of internal and external audiences aimed at building consensus and firm-wide engagement.

　　Required Skills (Must have these skills to be minimally qualified):

　　5+ years of combined experience in market operations, business support, financial management, data analytics, or project managementMust have advanced proficiency with: Excel (including pivot tables, LOOKUPs, and other formulas), PowerPoint (including visualization and spatial efficiency in presentations), Word, and OutlookAnalytical - ability to critically evaluate info gathered from multiple sources, reconcile and research variances, work with numbers to tell a story, and present complex data in a clear and logical manner specifically tailored to audiences with varying levels of seniority and backgroundsOrganized - strong attention to detail with ability to manage multiple priorities with lifespans of anywhere from an hour to a year depending on the deliverableCommunication - verbal and written via instant messenger, e-mail, video conference, and phone. The role requires you to comfortably and confidently communicate with many stakeholders from Operations Executives, Operations line managers, peer Operations organizations and other orgs such as Finance, HR, and Talent AcquisitionMulti-task - ability to multi-task and manage competing priorities through effective organization and time managementCreative Problem Solving - ability to analyze problems, perform root cause analysis, recommend options, execute solutions, and generally take simple ideas and turn them into something meaningfulProven experience developing requirements, presenting business cases for effective decision making, defining processes, and completing documentationTeamwork - team player with ability to take initiative/ownership of tasks, partner across the team, and effectively/proactively communicate to do soMotivated - have an aptitude to learn quickly under pressure and be self-motivatedFacilitator - ability to plan, facilitate, and lead meetings, as well as prepare materials

　　Desired Skills:

　　Previous experience with forecasting, headcount and vendor managementProficiency in Microsoft Access and VisioFamiliarity with Workday, Fieldglass and Tableau

　　Enterprise Role Overview:

　　Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40