DescriptionRESPONSIBILITIESDevelop and execute annual testing plan to align with the bank's policy requirements and adjust as necessary throughout the yearEnsure the quality of testing through ongoing management reviews and coaching/training of testing analystsManage and evaluate capacity planning needs for testing resourcesDevelop and produce reporting to measure and escalate testing progress and resultsInitiate and coordinate issue management processes as necessary based on testing resultsDevelop and maintain testing plans and proceduresCoordinate validation testing upon the closure of identified issuesMaintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.Deliver a consistent, high level of service within our Serving More standards.Other duties as assigned.SUPERVISORY RESPONSIBILITIESInterview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staffCOMPETENCIESInterpersonal/Customer Service SkillsWritten and Verbal CommunicationAbility to understand and follow directionsAdaptable to changeBasic Computer SkillsOrganizational Skills/Detail OrientedAnalytical ThinkingAble to Multi-Task or Juggle PrioritiesProblem/Situation AnalysisStrategic Planning and Decision MakingCreativityLeadership/Management SkillsAbility to influence othersAbility to build collaborative relationshipsAbility to work as part of a teamAbility to develop or mentor othersEDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School diploma or equivalent requiredBachelor's degree or equivalent experience preferred.4-6 years' experience in financial services industry preferably in risk management, compliance, internal audit, quality control/assurance, or an operations function that includes direct managerial experience.SCHEDULETypical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week.This position can be hybrid or fully remote.PHYSICAL REQUIREMENTSThis position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time, and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information.Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.