Req ID: 257702

　　NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

　　We are currently seeking a Business Process & Strategy Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

　　Opportunity:

　　Are you passionate about translating complex technical concepts into clear, user-friendly documentation? Join our innovative team as a Workplace Automation Technical Writer and play a vital role in enhancing the user experience by creating comprehensive, easy-to-understand documentation. Your work will empower our teams and clients to maximize the potential of our workplace automation solutions, making complex concepts accessible to all.

　　Responsibilities:

　　- Documentation Creation: Develop, update, and maintain a wide range of documentation, including user guides, technical manuals, FAQs, and online help resources, to support our workplace automation solutions.

　　- Clarity and Consistency: Ensure clarity, consistency, and adherence to brand standards across all documentation, with a focus on user-centered design.

　　- Collaboration: Collaborate closely with developers, automation engineers, and subject matter experts to gather information and validate technical accuracy.

　　- User Feedback Integration: Incorporate user feedback and insights into documentation improvements to meet evolving user needs.

　　- Tutorials and Training: Create tutorials and training materials to guide users in effectively utilizing workplace automation tools and processes.

　　- Release Notes: Prepare release notes and communicate changes to users and stakeholders with each new update or feature release.

　　- Information Accessibility: Work on methods to make documentation easily accessible and searchable for users.

　　- Content Management: Manage a repository of all documentation and maintain version control.

　　Qualifications:

　　- Bachelor's degree in English, Technical Writing, Computer Science, or related field.

　　- Proven experience in technical writing for software applications and automation solutions.

　　- Exceptional writing and editing skills, with meticulous attention to detail.

　　- Proficiency in documenting complex technical concepts in a clear, concise, and user-friendly manner.

　　- Ability to work closely with technical teams and subject matter experts.

　　- Experience with content management systems and document version control.

　　- Familiarity with workplace automation and digital workspace technologies.

　　- Strong communication skills and the ability to present complex technical information in an understandable format.

　　As a Workplace Automation Technical Writer, you'll be the bridge that transforms intricate technical knowledge into accessible, user-friendly documentation, enabling our teams and clients to leverage our workplace automation solutions to their fullest potential. Join us on our mission to revolutionize the digital workplace experience through clear, concise, and user-focused documentation.

　　About NTT DATA Services

　　NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

　　NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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