Req ID: 261114
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Process Re-Engineering Consultant to join our team in Ottawa, Ontario (CA-ON), Canada (CA).
Must perform the following:
Review existing work processes and organizational structure; Analyze business functional requirements to identify information, procedures and decision flows; Support business process engineering for migrating from distinct on-premises and cloud instances of email services to a combined hybrid SSC-supported email service; Support process development for priority process changes; Create process documentation in support of changes to DND IT service models and process lifecycles; Identify candidate processes for re-design; prototype potential solutions, provide trade-off information and suggest a recommended course of action. Identify the modifications to the automated processes; Provide expert advice in defining new requirements and opportunities for applying efficient and effective solutions; identify and provide preliminary costs of potential options; Provide expert advice in developing and integrating process and information models between processes to eliminate information and process redundancies; Identify and recommend new processes and organizational structures; Provide expert advice on and/or assist in implementing new processes and organizational changes; Document workflows; Use business, workflow and organizational modeling software tools; and Perform any other Work related to this category.
Mandatory Requirements:
Must have at least five (5) years of experience in the role of Business Process Re-engineering Consultant. Must have three (3) years of experience within the last seven (7) years identifying options to improve existing processes and organization to improve efficiency. Must have three (3) years of experience within the last seven (7) years identifying information, procedures and decision flows. Must have three (3) years of experience within the last seven (7) years assessing options for improved efficiency including: prototyping potential solutions; conducting preliminary cost estimates; and identifying trade-off of potential issues or challenges related to the proposed option(s); and recommending a course of action. Must have three (3) years of experience within the last seven (7) years documenting process workflows.
Other Requirements
Candidates located in the Ottawa region are preferred; remote work locations may also be considered. Must have a valid Canadian Federal Government - Secret Clearance.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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