CO Salary Range: USD 65,800.00 - 94,000.00 per year
Department Summary
At Boost Mobile, we deliver value without compromise, continually redefining what's possible from a mobile carrier for more than nine million customers.
Our teams reimagine connectivity through new platforms, new business models and new ways of thinking. Today, we're building a multi-brand wireless telco alongside DISH and its first-of-a-kind network to upend the retail market and deliver groundbreaking new experiences for all.
Together, we'll draw on our legacies of disruption to change the way the world communicates.
Job Duties and Responsibilities
Boost Mobile is seeking a highly skilled and dynamic professional to join our team as a Business Operations Analyst. In this pivotal role, you will play a crucial part in optimizing and streamlining our business processes to ensure operational excellence. As the telecommunications industry continues to evolve, Boost Mobile is committed to staying at the forefront, and we believe that the right candidate will contribute significantly to our success.
Applicant must live in the NY/NJ or Philadelphia, PA markets
Key Responsibilities:
Responsible for daily/weekly/monthly/ad-hoc reporting for supported organizationsHandles key operational support functions and special ad-hoc projects from the Operations ManagerDevelop best practices that can be implemented throughout the organizationDevelops relationships with assigned org hierarchy and provides functional operations assistance at all levels, including personnel changes, fleet, and system access requestsOversees all regional indirect prepaid distribution change requests, including onboarding & offboardingResponsible for the assigned organization(s) meeting content orchestration and dissemination of assigned org(s) hot topicsPartners with assigned org(s) to identify sales metric opportunities within the scope of the hierarchyMaintains and develops organizational intranet contentBoost Dealer Policy point of contact for all issues and escalations within supported org(s)Recommends changes that improve existing business processes and overall enterprise performance, let your voice be heardCollaborates with management to ensure organizational consistency Relationship management across large geographies to ensure tasks are communicated and completed efficiently
Skills, Experience and Requirements
Education and Experience:
Bachelor's Degree or 5+ years of related experience5+ years supporting a sales organization to provide sales analyticsSkills and Qualifications:
Advanced in GSuite and MS OfficeAbility to travel and work with local leadership to identify operational shortfalls and develop and execute fixesAbility to quickly ingest data and turn it into actionable reporting for assigned org(s)Developer interest/experience desired but not required (Google App Scripts, Python, SQL, Javascript, etc.)Efficiency through automationBusiness Intelligence software experience (Tableau, Looker, Power BI, etc.)Familiarity with Adobe software with a specific focus on AdobeSign agreement creation, processing, and trackingAbility to present sales analysis to assigned org(s) as well as dealer partners (in person/virtual)Demonstrates the ability to multi-task, prioritize org(s) work, and drive positive change consistent with overarching organizational goals Champions key projects to completion with enthusiasm and confidence Demonstrates excellent escalation and conflict resolution skills Proactively recognizes and defines opportunities/problems, determines solutions to address them, and independently oversees solutions through to completion Ability to motivate action through communication; oral, written, and interpersonal relationshipsDemonstrates strong negotiation skills at all levels of the organization, striving for win-win solutions Demonstrates exceptional skills in judgment, listening, and decision-makingStrong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & evaluate project efficiencyAbility to deliver popular and unpopular messages with the appropriate level of transparencyPlease note, this role is not eligible for visa sponsorship.
Salary Range
Compensation: $65,800.00/Year - $94,000.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total
compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.