Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

　　As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

　　What We Offer:

　　Impact - The work you do here matters to millions.

　　Growth - Philadelphia is growing, why not grow with it?

　　Diversity & Inclusion - Find a career in a place where everyone belongs

　　Benefits - We care about your well being

　　The mission of the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) is to educate, strengthen, and serve individuals and communities so that all Philadelphians can thrive. We work with persons recovering from mental health and/or substance use, individuals with intellectual disabilities, families, and service providers to ensure that high quality services are accessible, effective and appropriate. We are committed to developing a system of care that is data-driven, employs evidence-based practices, promotes cultural competence and eliminates health care disparities.

　　Job Description Under limited supervision, the Business Intelligence Developer (BID) is responsible for requirements gathering, analysis, design, development and support of operational and analytical reporting solutions using various reporting and business intelligence technologies. The BID works with data architects, analysts, database administrators and other developers within the department to develop and maintain operational reporting solutions and integrated analytical capabilities. The BID also functions as the expert in the use of business intelligence (BI) tools by members of the department. The BID shall be responsible for:

　　•    Using the department’s BI platform Qlik Sense and other reporting tools to deliver operational and analytical reporting solutions consistent with the vision and direction of the department’s Director of Business Intelligence and its Chief Information Officer.

　　•    Collaborating with developers, data analysts, architects, database administrators and business analysts in business units as well as both local and enterprise technology units to meet reporting needs of stakeholders and grow BI capabilities.

　　•    Working with the department’s enterprise data warehouse and master data management environment as the primary source for analytical reporting solutions, reusing data and structures as appropriate..

　　•    Analyzing reporting requirements to determine if needed data already exists in the data warehouse environment or must be acquired.

　　•    Serving as a technical subject matter expert for BI teams in other areas of the organization.

　　•    Monitoring and optimizing reporting applications to improve performance and address errors and issues, including identifying data quality issues and missing requirements.

　　•    Assisting in data analysis for data quality issues by identifying data integration errors and working with data integration teams to provide solutions and improve data quality. 

　　•    Supporting multiple application development and project teams and manage competing priorities.

　　•    Supporting holistic business analysis and reporting of vital KPIs.

　　•    Assisting in identifying business rules and requirements for data integration processes, providing guidance and support to data integration developers by documenting rules and procedures required to transform, process and load data into reporting solutions. 

　　•    Using and maintaining the business glossary, data dictionary, and source-to-target data mapping documentation as necessary. 

　　•    Mentoring report builders in the use of the environment and developing more complex reports to assist business units. 

　　•    Installing, configuring, and administering BI client and server software to ensure a working interface and effective performance between applications software, systems software, and installed hardware. 

　　•    Coordinating with application and network infrastructure personnel to ensure availability of the BI reporting environment.

　　•    Establishing backup and recovery or replication plans for BI configuration and user data to minimize data loss and system downtime.

　　This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills. This BID role requires a service-oriented mentality, a high sense of ownership of the problems and requests assigned, a focus on managing and resolving issues in alignment with expectations, establishing and maintaining communication with database stakeholders to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes. The BID must be capable of working both independently and collaboratively.

　　Essential Functions

　　•    BI Reporting Solutions: lead development efforts for operational and analytical reporting solutions in an enterprise data warehousing environment. 

　　•    BI Platform Support: in cooperation with other technologists, provide installation, configuration, optimization and administration for BI and reporting tools.

　　•    BI Best Practices: assist developers and analysts in creating, optimizing and maintaining applications for reporting and analysis.

　　•    Data Integration Support: assist data warehouse analysts in identifying data warehouse sources and helping to map them to reporting structures to support BI initiatives.

　　•    Carrying Out Research: perform directed and independent research on various BI and data management subjects and submit summaries and recommendations. 

　　Competencies, Knowledge, Skills and Abilities

　　•    Proficiency in the use of structured query language (SQL).

　　•    Proficiency in Microsoft Office to include Word, Excel, and Outlook, and PowerPoint or comparable productivity software.

　　•    Proficiency in the use of various data modeling, data management, and general productivity tools and technologies.

　　•    Strong organizational and administrative skills including prioritizing, multi-tasking, and keeping track of information or work in progress while ensuring accuracy.

　　•    Strong time management, problem solving, and project management skills.

　　•    Knowledge of the principles and practices of designing, developing, implementing, maintaining, evaluating, and controlling operational and analytical reporting solutions.

　　•    Knowledge of BI software and other reporting tools; Qlik Sense experience strongly desired.

　　•    Knowledge of the concepts of database management, database design, and internal data security mechanisms.

　　•    Knowledge of information technology and familiarity with information design patterns, technology practices, policies, and procedures.

　　•    Knowledge of current principles and best practices of data management within large organizations.

　　•    Ability to install, configure, optimize and manage BI and reporting technologies.

　　•    Ability to design, write, test, troubleshoot and execute SQL scripts and queries.

　　•    Ability to create a dimensional model based upon business requirements, and to create and implement an efficient database design from application specifications.

　　•    Ability to develop complex queries and create reports based on user needs and requirements. 

　　•    Ability to communicate effectively and coordinate activities with other information technology staff in the development of complex reporting solutions.

　　•    Ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts. 

　　•    Ability to identify and communicate risks to project timetables, deliverables, or scope.

　　•    Ability to analyze problem conditions affecting data quality or the performance of reporting solutions, and then arrive at realistic solutions.

　　•    Ability to prepare clear, accurate and informative reports and documentation on BI or reporting matters.

　　•    Ability to promote and value diversity and understand multicultural and cultural competencies; ability to work effectively with management, technologists, business staff and other stakeholders from different backgrounds. 

　　•    Ability to adapt to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

　　•    Ability to apply professional judgment in complex situations and handle effectively multiple tasks, initiatives and priorities.

　　Qualifications •    Bachelor’s Degree (coursework in Data Analysis, Information Management or Information Technology preferred).

　　•    Three (3) years of experience in implementing BI and reporting solutions in a large heterogeneous organization, including design, development, performance, evaluation, modification, security, backup, version control, and quality assurance. 

　　•    Other combinations of education and experience may be evaluated on a case-by-case basis.

　　Additional Information Salary Not to Exceed: $75,000

　　When applying for this position, please include:

　　A resume.A one-page cover letter explaining why you’re interested in the position. Did you know?

　　We are a Public Service Loan Forgiveness Program qualified employer25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universitiesWe offer Comprehensive health coverage for employees and their eligible dependentsOur wellness program offers eligibility into the discounted medical planEmployees receive paid vacation, sick leave, and holidaysGenerous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire

　　Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

　　The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx