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Business Development Manager (Business Blueprint, People Leader)
Business Development Manager (Business Blueprint, People Leader)-March 2024
Atlanta
Mar 17, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Business Development Manager (Business Blueprint, People Leader)

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  Build rewarding customer relationships with the powerful backing of an iconic brand.

  Your mission :

  In this role, you will be responsible for managing a group of 6 Activation Specialists whose main objective is to get customers to utilize the Business Line of Credit. Success in this role is measured by the team hitting and exceeding Quarterly Sales goals and achieving daily metrics in a competitive, collaborative, and compliant environment.

  What you’ll be doing :

  Manage a group of Activation Specialists

  Conduct call monitoring for effective coaching and feedback

  Develop individuals on the team through motivation, guidance, and product knowledge

  Track daily and quarterly targets for team goals

  Collaborate with other teams within the organization

  What we’re looking for in you :

  2-3 years of Sales experience selling to SMBs 

  Past telephone sales experience 

  History of consistently exceeding sales goals 

  Experience selling software, platform and/or SaaS solutions to SMBs 

  Has a desire to grow personally and professionally 

  Colleague development and coaching skills

  Strong communication skills

  Salesforce experience

  Empathy : Demonstrate that you genuinely care about others.

  Creativity : Think outside the box; take risks and ignore doubts in an effort to challenge the status quo.

  Proactivity : Resourceful, has grit, and a positive "can-do" attitude; acts without being told what to do.

  Flexibility / Adaptability : Can handle rapidly changing priorities and projects.

  Analytical Skills : Able to structure and process qualitative or quantitative data and draw insightful conclusions from it; exhibits a probing mind and achieves penetrating insights.

  Follow - Through : Follows through on items without being managed.

  Communication : Excellent communication and influencing skills and ability to work across multiple groups with ease.

  Colleague Development : Ability to provide back and forth feedback with direct reports to help progress career development and individual performance

  Qualifications

  Salary Range: $92,000 annually sales incentive benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  6% Company Match on retirement savings plan

  Free financial coaching and financial well-being support

  Comprehensive medical, dental, vision, life insurance, and disability benefits

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Job: Sales

  Primary Location: US-Georgia-Atlanta

  Schedule Full-time

  Req ID: 24000808

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