About the Role:

　　Grade Level (for internal use):

　　10

　　S&P Global Commodity Insights

　　The Role: Business Analyst II-Editorial Operations

　　The Team: Editorial Operations is part of the Business Operations Group which is a shared service across the S&P Global Commodity Insights Content creation group and is responsible for creating and managing back-end templates and business rules that enables S&P Global Platts to publish a wealth of data and authored content across multiple delivery channels. The team also acts as second line support for queries raised by business and troubleshoot issues on real time system. Editorial Operations consists of four regional teams across Singapore, India, London, and Houston. All teams work very closely to provide nearly 24/5 coverage and are at the forefront of defining future state architecture for the price assessment process and this role will be central to evolving our operating model.

　　The Impact: S&P Global Commodity Insights publishes over 20,000 price assessments and various benchmarks every day and growing. Generating accurate and timely information is crucial as our customers rely on this information to help them make decisions every day. An eye for detail, problem solving, decision making, building repeatable processes and excellent communication is vital for this role.

　　What’s in it for you: S&P Global Commodity Insights is the world’s leading independent provider of information and benchmark prices for the commodities and energy markets. It will provide excellent ground for any employee. Editorial Operations is at the forefront of defining future state architecture for the price assessment process and this role will be central to evolving our operating model. With changing business models there are always opportunities within the Business Operations group, Commodity Insights or S&P Global’s other business units.

　　Responsibilities:

　　Liaise with global Editorial Operations teams and stakeholders on upcoming methodology projects, maintain the quality and to discuss way to improve the workflows.

　　Lead or work independently to manage backlogs through Azure Devops every day, solving problems, and deliver them on agreed timeline.

　　Work with stakeholders to gather requirements, perform analysis, write clear and concise user stories so that they are prioritized, and understood by every member of the Agile team.

　　Effectively communicate with stakeholders for smooth project execution and facilitate the Scrum team and related processes.

　　Work with the development team to design and develop the solution to meet the business requirements.

　　Work on data lineage, perform data mapping to identify data gaps and work with business users to source the additional information required.

　　Support UAT activities by providing insights on test cases and data to test the new changes.

　　Conduct root cause analysis to determine appropriate action plans for issues.

　　Evaluate changes required to accommodate future requirements / changes in business process and solicit stakeholders’ feedback on delivery to identify areas of improvement.

　　To support the editorial staff across Commodity Insights worldwide offices (Europe, Americas, and Asia) using editorial systems to produce price assessments, market news and commentaries for Commodity Insights real-time services and publications.

　　Providing second line support for production issues and escalating as necessary, analyze them and put necessary actions in place to mitigate for future.

　　Provide onsite support and remote support for the company’s business continuity plan at the disaster recovery site. Cover for any bank holidays and other scenarios and to do whatever takes to get our contents out to customers on time.

　　What We’re Looking For:

　　Bachelor’s Degree in Computer Science or equivalent

　　Minimum 4 years of experience as a business analyst

　　Minimum of 1-year experience in data Lineage, standards and analysis, with excellent understanding of Agile, scrum and LEAN methodologies and different technologies applicable to real-time services

　　Experience working with a Project lifecycle methodology with the ability to meet tight deadlines.

　　Knowledge of these is an advantage: Python, CSS, HTML, XML, Git, Database knowledge including SQL, MS Visio, Windows environment, Commodities markets.

　　Ability to understand complex business requirements and translate these requirements into unambiguous, testable requirements with clear acceptance criteria.

　　Develop/articulate detailed documentation on business standards, guidelines, and processes.

　　Able to handle defect tracking process, issue resolution and escalation procedures.

　　Strong skills in critical thinking and analysis, meeting facilitation, verbal and written communications, negotiation, collaboration, and interpersonal interactions

　　Shift Requirement:- Candidate should be comfortable working in both APAC and EMEA/UK shifts on rotational basis with some flexibility.

　　About S&P Global Commodity Insights

　　At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

　　We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

　　S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

　　For more information, visit http://www.spglobal.com/commodity-insights .

　　What’s In It For You?

　　Our Purpose:

　　Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

　　Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

　　Our People:

　　We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

　　From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

　　Our Values:

　　Integrity, Discovery, Partnership

　　At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

　　Benefits:

　　We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

　　Our benefits include:

　　Health & Wellness: Health care coverage designed for the mind and body.

　　Flexible Downtime: Generous time off helps keep you energized for your time on.

　　Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

　　Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

　　Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

　　Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

　　For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/

　　Diversity, Equity, and Inclusion at S&P Global:

　　At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

　　S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

　　If you need an accommodation during the application process due to a disability, please send an email to:  [email protected]  and your request will be forwarded to the appropriate person. 

　　US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

　　Job ID: 295853

　　Posted On: 2024-01-31

　　Location: Gurgaon, Haryana, India