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Business Analyst
Business Analyst-January 2024
Newark
Jan 19, 2025
ABOUT PRUDENTIAL
Prudential is a financial services company that helps customers grow and protect their wealth.
10,000+ employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Business Analyst

  Job Classification:

  Operations - Insurance Operations

  At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

  Are you able to quickly learn and adapt to new technologies? This associate is responsible for the daily production tasks related to AP oversight and reporting, service level escalations, and system issues, enhancements, and efficiencies. They will report to the Director within the Accounts Payable (AP) Services Operations.

  The current EWA for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site. Overtime may be required during peak periods and/or to support annual Business Continuation testing.

  What you can expect:

  Perform the AP Services Operations monitoring and error correction processing. This includes monitoring of Oracle AP System, PRS (Invoice Entry System), EAF (AP Interfaces) and iExpense (Employee T&E Tool) processing and 3rd party vendor performance.Respond to inquiries/requests sent to the AP Services centralized mailbox. All requests/inquiries must be answered within standard service levels.Support User Acceptance Testing (UAT) for system changes and Business Continuation (BC) testing and conduct end user training on AP applications.Create/maintain Standard Operating Procedures as needed.Build reports for business partners using compiled metrics and other operational statistics.

  What you'll need:

  Ability to demonstrate a high degree of initiative and ability to work independently and in a team environmentStrong problem solving, time management and organizational skills requiredExcellent oral and written communication and interpersonal skills for interaction with Prudential associates and suppliers to navigate and resolve issueAbility to quickly adapt to new technologyExperience with MS Office (Word, Excel, Project)

  It'd be a plus if you had:

  Bachelor's degreeExperience with Accounts Payable Operations and Sourcing and Procurement processes/conceptsExperience with Oracle eBusiness Suite applications

  At Prudential, you can:

  Take charge of your career. People who have successfully developed their skills in this role have gone on to be promoted within the department and develop broad skills that are applicable in many roles across Prudential.

  We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

  We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

  What we offer you:

  Market competitive base salaries, with a yearly bonus potential at every levelMedical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leaveRetirement plans:401(k) plan with company match (up to 4%)Company-funded pension planWellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needsWork/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career developmentTuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designationsEmployee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service

  To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

  Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $60,100.00 to $89,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

  Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

  Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

  We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

  Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

  The Prudential Insurance Company of America, Newark, NJ and its affiliates.

  Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.

  PEOPLE WITH DISABILITIES:

  If you need an accommodation to complete the application process, which may include an assessment, please email [email protected].

  Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.

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