Job Summary:

　　If you are an IT or Business Analyst professional with experience in Order Management or Customer Service digitalization projects and Oracle, then Emerson has an exciting opportunity for you! The Business Analyst will lead Digital Information Integration (DII) projects and support the Customer Care Team with Oracle projects enhancement and improvement. This is based in Singapore and will be under the Measurement Solutions business unit.

　　In this Role, Your Responsibilities Will Be:

　　Lead, participates and drive implementation of DII projects using Power BI tools for Asia Pacific MSOL Customer Care to improve processes & efficiency

　　Work with business users to finalize the requirements and testing for DII projects

　　Work with developers to design & build the user interface form for DII projects

　　Provide ongoing support, work on issues and future improvements

　　Provide timely updates to the management on the project schedule, progress and status

　　Support Organization Goals through Continuous Improvement and Innovation

　　Participate in Sales Inventory Operations Program, perform testing with the business users, raise concerns if any and release improvements in Oracle.

　　Implement list of Global and AP Oracle enhancement to improve efficiency in Measurement Solution Fulfilment Process especially for Customer Care Teams.

　　Review any new Oracle enhancement requests from business and log that as a requirement with strong business justification

　　Support Oracle/ DII request from other global sites and perform end to end testing when needed

　　Work with AP IT and ASG for resolution on recurring critical issues with high business impact

　　Work with Order Management and Operations to optimize processes to achieve business goals

　　Collaborate with all AP country Oracle superusers regularly to discuss on the Oracle issues, enhancements, and training needs

　　Develop training materials and conduct training for AP business users

　　Who You Are:

　　You show a tremendous amount of initiative in tough situations; are exceptional at spotting and seizing opportunities. You separate and combine tasks into efficient and simple workflow. You make implementation plans that allocate resources precisely. You adjust communication content and style to meet the needs of diverse partners. You adapt quickly to changing conditions.

　　For This Role, You Will Need:

　　Minimum 3 to 5 years of hands-on experience in using Microsoft Power BI & Oracle R12

　　Excellent planning and project management skills

　　Strong analytical and problem-solving skills

　　Demonstrable experience in presentation and training

　　Preferred Qualifications that Set You Apart:

　　Bachelor's degree or equivalent in Engineering or Information Technology or any related field

　　Prior experience in Customer Service, Order Management or Supply Chain are added advantage

　　Basic SQL knowledge is a plus

　　Fast Learner and able to work with minimal direction

　　Our Offer to You:

　　By joining Emerson, you will be given the opportunity to make a difference through the work you do.

　　Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

　　We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship .

　　We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

　　We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

　　Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

　　Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

　　Our Commitment to Diversity, Equity & Inclusion

　　At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

　　This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

　　If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

　　WHY EMERSON

　　Our Commitment to Our People

　　At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

　　We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

　　At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

　　Accessibility Assistance or Accommodation

　　If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

　　ABOUT EMERSON

　　Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

　　With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

　　We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

　　No calls or agencies please.

　　Requisition ID : 24000336

　　Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.