Overview

　　To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork.

　　Responsibilities

　　Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations

　　Lead operational/business analysis to include utilizing KPIs to identify areas of improvement developing action plans for operational improvement

　　Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

　　Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management

　　Identify and assess business strategies and opportunities; develop appropriate analytical approaches

　　Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

　　Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact

　　Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

　　Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.)

　　Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

　　Lead project teams; assures quality, consistent application and performance; meets schedules and/or resolves highly technical and complex problems

　　Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

　　Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership through coaching, counseling, and guidance for ongoing and future developmental needs of the team

　　Apply broad functional knowledge and seasoned expertise to improve the overall operational and developmental performance of the team; assists with recruiting and on-boarding efforts

　　Serve as subject matter expert regarding business functions, systems, policies and/or procedures

　　Stay abreast of and ensure compliance with applicable laws, regulations and guidelines

　　Perform supervisory/managerial responsibilities

　　Set direction to ensure goals and objectives align with corporate and division strategy

　　Select management and other key personnel; oversee talent development/succession planning

　　Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy

　　Oversee the preparation and execution of department/division AFP

　　Manage merit pay in accordance with specified objectives and guidelines

　　Leadership Level - Lead staff &/or supervisors

　　Perform other duties as assigned

　　Qualifications

　　Advanced knowledge of banking/financial industry standards and practices

　　Experience assimilating technical, complex financial and economic data

　　Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities

　　Significant experience supervising and leading professional employees

　　Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

　　Advanced knowledge of change management principles and practices

　　Advanced skill exercising initiative and using good judgment to make sound decisions

　　Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

　　Expert organizational, planning and time management skills

　　Effective skill in building strategic and execution-focused plans and alliances with partner leadership

　　Expert analytical/quantitative, reconciliation and deductive reasoning skills

　　Expert verbal and written communication skills

　　Advanced word processing and spreadsheet software skills

　　Advanced database and presentation software skills

　　Bachelor's degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience

　　Desired Qualification(s)

　　Advanced knowledge of NFCU's functions, philosophy, operations and organizational objectives

　　Experience with credit union financials and/or NCUA regulations

　　Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

　　MBA or graduate degree in Auditing, Finance, or related field

　　Hours: Monday - Friday, 8:00AM - 4:30PM

　　Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

　　REQNUMBER: 16161