Overview

　　This role is responsible for developing strategic programs and roadmaps within Branch Facilities to improve efficiency, enhance financial budgeting, streamline workflow process, enhance consistency, and reliability. Drives strategy to clear business objectives & success criteria. Oversees the creation of dashboard, metrics, automatic reporting, and communication to drive actionable results while enhancing business delivery. Develops programs to streamline customer reporting. Supports and implements energy and sustainability strategies within Branch Facilities at various sites. Interacts with Branch Facilities stakeholders and functional team members to define and document processes. Regular tracking and reporting of progress for all streams of work, highlighting where required, risks/issues to governance groups or team members. Develop strategy and roadmaps to ensure maintenance planning aligns with industry, regulatory and OSHA standards. Creates financial roadmaps that aligns with programs, construction projects, services, and regulatory standards.

　　This is a remote role anywhere within the United States

　　Responsibilities

　　Strategy - Develops strategy and roadmaps to ensure Capital planning aligns with operational, maintenance, and industry standards that are evolving. Implements a project delivery program that is consistent across portfolio within Branch Facilities. Develops strategy and roadmaps commissioning program across the portfolio for both capital and maintenance programs.Project Coordination - Coordinates a team of associates throughout project life cycle. Ability to execute projects when needed and support facility assessments when needed. Conveys clear expectations of project goals. Directs work activities and keeps team on track with project schedule. Resolves complex and escalated issues as they arise. Recommends and implements modifications to improve project results.Collaboration - Works with Branch Development Team on all new construction projects, while ensuring we maintain consistent standards across portfolio, and develop standards to create enhancements where needed. Supports Facility Managers on all capital projects, while ensuring we maintain consistent standards across portfolio, and develop standards to create enhancements where needed. Ensure that dissemination of capital project information, issues, and status is provided to stakeholders, in a concise, timely, accurate, and professional manner.Reporting - Develops methods of tracking progress and performance. Analyzes results to determine potential issues, risks, and enhancements. Conveys recommendations to appropriate parties through reports or other documentation.Qualifications

　　Bachelor's Degree and 6 years of experience in Program Management

　　-OR-

　　High School Diploma or GED and 10 years of experience in Program Management

　　Preferred Certification:

　　Maintenance and Reliability Program CertificationRequired Qualifications:

　　Knowledge of techniques and tools for process improvement such as Six SigmaFacilities management and maintenance experienceKnowledge of mechanical and electrical productsSmartsheet Experience30% travel across First Citizen's footprint