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BPO & Strategy Analyst
BPO & Strategy Analyst-September 2024
Atlanta
Sep 20, 2024
ABOUT VISA
Visa’s vision is to be the best way to pay and be paid for everyone, everywhere.
10,000+ employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About BPO & Strategy Analyst

  Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  Job Description Visa is seeking a highly motivated, energetic and passionate Strategy & Business Planning, Operations (BPO) Analyst to join the Emerging Segment Sales (ESS) Team.  The ESS Team is responsible for growing acceptance and card usage, as well as diversifying Visa’s revenue, in underpenetrated segments.  Examples of these segments include: rent, healthcare, lottery & sports wagering, digital gaming, small businesses, electric vehicle charging and transit.  

  The Strategy & BPO Analyst will focus on high impact strategy assessments to identify new growth opportunities and analyze the supporting business case within new and emerging segments.  The role will also help develop new approaches to work more efficiently and drive team member engagement within the ESS team.  This position requires the ability to apply strong analytical and critical thinking skills to solve business problems, and quickly arrive at recommendations that drive the ESS organization’s priorities.

  The Analyst will report directly to the Manager of BPO & Strategy on the ESS team.  The BPO & Strategy function leads business operations, business planning, sales enablement and strategy for the ESS team.   The incoming candidate will closely collaborate with Sales, Product, Sales Enablement & Analytics, Finance, Marketing, NA Operations, as well as BPO & Strategy colleagues across the NA MS&A organization to execute on operational and strategic priorities of the business.

  Specific Responsibilities Include:

  Partner closely with the Manager of BPO & Strategy to lead operational activities and strategic initiatives for the ESS teamDevelop and enhance processes and tools to optimize business operations and improve efficiency of the teamConduct industry research and analysis on industry trends, competitive intelligence, and new emerging industries to further ESS as a thought leader in our defined segmentsSupport content development of presentations for internal business reviews and Visa-hosted internal and client-facing eventsOwn organizational administration, including organizational charts, and event calendarizationAssist in budget management to optimize resource allocation across the ESS teamSupport the management of scorecard performance reportingSupport the ESS team’s client engagement strategy which includes how the team 'shows up' with clients and at industry events, as well as how we measure and track the ROI of our investments. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

  Qualifications Basic Qualifications:

  2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

  Preferred Qualifications:

  3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)2+ years of work experience in one of the following areas: payments, fintech, strategy & operations, consulting, business developmentBachelor’s degree in finance, business administration, or related fieldExceptional verbal and written communication skillsAnalytical and critical thinking capabilities, with demonstrated intellectual and analytical rigorSelf-starter willing to learn new things to creatively solve business problemsAbility to work in a fast-paced environmentProject management skills with the ability to follow through on strategies to drive decisions and deliver tangible business resultsStrong interpersonal skills and ability to establish effective partnerships with stakeholders across the organizationDemonstrated collaborator and a natural team player with exemplary organizational skillsProficient in Microsoft Word, Excel, PowerPoint, and Microsoft Dynamics Additional Information Work Hours: Varies upon the needs of the department.

  Travel Requirements: This position requires travel 5-10% of the time.

  Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

  Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

  Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

  U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,700.00 to 145,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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