Company Name: Smith's Food and Drug
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Provide the highest standards of customer service and accurately and efficiently balances daily cash and non-cash store functions as well as store sales. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Functions:
Promote trust and respect among associates. Model excellent customer service, demonstrating friendliness. Maintain a clean and orderly department. Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products. Understand the Point of Sale system, and how to handle various tenders, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy. Understand and adhere to the company's cash handling procedures and work honestly and effectively to control loss. Observe scheduled shift operating hours. Use the store systems to properly balance all store register tills; research all discrepancies; collect all coupons, store charges, checks and other miscellaneous monetary drafts and sends them to their applicable accounting location. Accurately prepare and complete all deposits, both cash and checks in a timely manner with great accuracy. Keep open line of communication with store management on a daily basis of any and all issues relating to proper record keeping or cash handling. Follow and support all company and federal cash handling, anti-money laundering compliance. Accurately order, secure and manage all store cash. Perform cash and till audits according to company policy. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Ensure that all current customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Having successfully completed bookkeeper training Prior cash handling experience Ability to handle stressful situations Effective communication skills Basic computer skills Knowledge of basic math: counting, addition, and subtraction Must be able to meet the minimum physical demands of the position Must be 18 or older
Desired Previous Job Experience:
High school diploma or equivalent Previous experience as checker, customer service manager, or customer service booth clerk Second language: speaking, reading and/or writing
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day
Regions: West
States: Utah
Keywords:
Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: UT || Salt Lake City || 1174 W 600 N || 84116 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None