Bloomberg On-site Support (BOS) provides 24/7 on-site technical support to our clients in more than 75 countries worldwide. We work closely with other Technical Operations teams to understand client needs and deliver personal, on-the-ground assistance. We're looking for a Regional Manager who has shown excellent leadership and has a keen interest in technology to join our team!

　　What's in it for you:

　　By taking on this role, you will have the unique opportunity to lead one of our regional BOS teams out of London. You will be managing a group of team leaders responsible for the day to day operations of BOS technicians in various offices across EMEA. Our BOS technicians provide technical (remote and onsite) support to our terminal customers, they manage our local node sites, and support our local offices. In this role, you'll develop the ability to manage staff remotely, you will gain a deeper understanding of Bloomberg's proprietary network and the technical infrastructure of the terminal. You will be part of the User Support organization, and will be working closely with peers in Bloomberg Customer Support (BCS), Bloomberg Technical Support (BTS) and Analytics/Sales.

　　What we look for:

　　Interest in technology and a result-oriented attitude Demonstrated people leadership and development experience Strong understanding of Bloomberg's commercial goals Ability to build strategic partnerships with stakeholders in EMEA Sales Proficiency in utilizing operational tools to ensure efficient and streamlined service delivery Ability to manage regional node sites to ensure stability of Bloomberg's proprietary Network Support the customer & employee experience across our regional remote offices

　　You need to have:

　　Experience in promoting diversity and inclusion in the workplace Excellent communication/team-building skills Previous leadership experience Ability to handle changing priorities and deadlines Ability to gain consensus from various stakeholders across the firm Self-starter with the ability to work well under pressure Strong sense of \"team\" and ability to lead by example Able to make strong decisions independently Experience in successful project planning, execution, and timely completion of regional projects

　　We'd love to see:

　　Previous experience of remote management Previous experience developing leaders Understanding of regional HR processes for performance management, recruitment, etc. Familiarity with reporting tools including Qlik Sense Prior experience managing relationships with third-party service providers

　　If this sounds like you:

　　Apply if you think we're a good match! We'll get in touch to let you know the next steps but in the meantime feel free to browse this: https://www.bloomberg.com/professional/product/portfolio-risk-analytics/

　　Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

　　Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or [email protected]