JOB DESCRIPTION

　　Billing Operations Leader

　　Wilmington, DE

　　8:00 AM- 5:00 PM

　　Hybrid

　　We are seeking an experienced and results-driven Billing Operations Leader with strong expertise in billing technology to lead and manage our billing operations team. The ideal candidate will have a strong background in billing processes, along with hands-on experience using billing technology to optimize operational efficiency and ensure accurate and timely invoicing.

　　Some of the things you will be doing:

　　Leadership and Team Management: Lead, mentor, and guide the billing operations team, fostering a collaborative and high-performance work environment. Provide guidance and support to team members on billing system functionality. Billing Process Optimization:

　　Analyze existing billing workflows, identifying opportunities for process streamlining, automation, and enhancement. Implement best practices to ensure accurate and timely billing, reducing errors and discrepancies. Customer Interaction: Collaborate with cross-functional teams, including Customer Service, to address customer inquiries, disputes, and billing-related issues effectively. Compliance and Quality Assurance: Ensure billing processes align with company policies, industry regulations, and compliance standards. Conduct regular audits to maintain data accuracy and billing integrity. System Integration: Work closely with IT teams to integrate billing applications with other systems, ensuring seamless data flow and consistency. Billing Application Expertise: Leverage in-depth knowledge of billing technology to design, implement, and manage efficient billing processes. Collaborate with IT teams to configure and customize billing functionalities to meet business requirements.

　　Technical skills, experience and qualifications:

　　Bachelor's degree in Business Administration, Finance, Accounting, or a related field; MBA is a plus. 10+ years of experience in billing operations. Proficiency in configuring and customizing billing functionalities. Strong analytical skills to interpret data and metrics for decision-making. Proven leadership experience, including managing teams and fostering professional growth. Excellent communication skills to interact with cross-functional teams and stakeholders. Detail-oriented approach with a commitment to delivering accurate results. Problem-solving abilities and a proactive attitude toward process improvement. Familiarity with financial processes, revenue recognition, and compliance standards. Willingness for travel to Bahamas, Cayman and British Virgin Islands as necessary.#LI-AM1 #ITG

　　ABOUT US

　　CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

　　CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

　　Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

　　Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

　　WHY WORK WITH CSC?

　　At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

　　CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

　　CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace. We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance. CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more. Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.