Home
/
Comprehensive
/
Bilingual Sales Manager 1-CSO
Bilingual Sales Manager 1-CSO-March 2024
Mississauga
Mar 17, 2025
About Bilingual Sales Manager 1-CSO

  Additional Information Bilingual - French and English

  Job Number 24012470

  Job Category Sales & Marketing

  Location Central Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada

  Schedule Full-Time

  Located Remotely? Y

  Relocation? N

  Position Type Management

  JOB SUMMARY

  Handles incoming leads for large groups (e.g.,0-50 room nights) and catering leads for hotels supported by the Canada Sales Office, in an assigned geographic area. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience.

  CANDIDATE PROFILE

  Education and Experience

  Required:

  • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

  OR

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

  Preferred:

  • Experience selling large group business experience, either at a property or in a sales office.

  • Knowledge of the group sales process for all brands and how to close a sale.

  • Team-based selling experience.

  • Hospitality Management Degree.

  CORE WORK ACTIVITIES

  Managing Sales Activities

  • Responds in a timely manner to incoming large group/catering opportunities that are within the parameters of the Group Sales team within the Sales Office.

  • Refers opportunities to appropriate sales associate if business is outside the Group Sales parameters.

  • Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.

  • Verifies that business booked is within hotel parameters.

  • Closes the best opportunities for each property based on market conditions and individual property needs.

  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

  • Transfers accurate, complete, and timely information to property in accordance with brand standards.

  • Up-sells each business opportunity to maximize revenue for individual properties.

  • Understands and utilizes company marketing initiative/incentives to close on business.

  • Follows up on opportunities uncovered by sales executives.

  • Implements process improvements and best practices.

  • Leverages other Group Sales resources and administrative/support staff to achieve related revenue goals.

  • Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.

  • Verifies that business is turned over properly and in a timely fashion for quality service delivery.

  • Handles incoming leads for groups (e.g.,0-50 room nights).

  • Performs other duties, as assigned, to meet business needs.

  Building Successful Relationships

  • Works collaboratively with other sales channels (e.g., Market Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.

  • Drives customer loyalty through excellent customer service throughout the sales process.

  • Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.

  • Builds and strengthens relationships with existing and new customers to enable future bookings.

  • Builds and maintains strong working relationships with key internal and external stakeholders.

  • Creates clear expectations for customers and properties throughout the sales process.

  • Resolves guest issues that arise as a result of the sales process.

  • Brings issues to the attention of Property and Group Sales leadership teams as appropriate.

  Prince Edward Island Applicants Only: The salary range for this position is $47,250.00 to $81,900.00 annually.

  British Columbia Applicants Only: The salary range for this position is $52,500.00 to $100,100.00 annually.

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

  Notification to Applicants: Central Canada Sales Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

  Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Software Developer 3
Job Description We seek candidates to help us design, develop, troubleshoot, and debug a set of core OCI storage infrastructure services. Our group works on one of the world’s largest distributed sto
Technical Analyst 4-Support
Job Description As a Senior Technical Engineer specializing in Cloud support within our Support organization, your primary objective is to provide advanced support and solutions to Oracle's Cloud cus
Respiratory Care Practitioner II
Organization: MHLB-Memorial Hospital Los Banos Position Overview: Performs therapeutic, diagnostic, and emergency respiratory care procedures and provides assessment, treatment, care and evaluation f
Commis I
Job Number 24014320 Job Category Food and Beverage & Culinary Location Courtyard Agra, Taj Nagri Phase II, Agra, Uttar Pradesh, India Schedule Full-Time Located Remotely? N Relocation? N Position
Stewarding Supervisor
Job Number 24013655 Job Category Food and Beverage & Culinary Location The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman Schedule Full-Time Located Remotely? N Relocation? N Positi
CMA/LPN-PULMONOLOGY
You belong at Union! The Certified Medical Assistant or LPN plays a key role in providing the highest quality of patient care while the patient is in at Union Health. With UHMG Pulmonology we provide
Retail Cashier Part Time
Req ID: 432103 Address: 1451 N US Highway 77 Byp Kingsville, TX, 78363 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days *
Customer Service Associate - Temporary
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec
Professional Staff Nurse (RN/GN) *Part-Time, Nights* - Emergency Room - UPMC Carlisle
Professional Staff Nurse, BSN Are you a Registered Nurse (RN) or Graduate Nurse (GN) who is looking to take the next steps of your career within an organization that provides multiple opportunities f
Network Engineer Sr, Data
Description Network Engineer Sr, Data Summary: This is a full-time, exempt/salaried position on UCHealth's Data team based in Fort Collins, Colorado. This position is a combination on-site support an
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved