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Bilingual Customer Service Specialist
Bilingual Customer Service Specialist-December 2024
West Bend
Dec 18, 2024
About Bilingual Customer Service Specialist

  JOB REQUIREMENTS: Customer Service Specialists work closely withwholesale and retail customers to determine their needs, answer theirquestions about Sherwin-Williams products, and recommend the rightsolutions. Store associates Customer Service Specialists are alsoexpected to promptly resolve any customer concerns and ensure maximumclient satisfaction as well as stay up-to-date with product features andmaintain the high quality and visual standards of the products andstore. Customer Service Specialists are tasked with achieving excellentcustomer service, while consistently meeting the store\'s sales goals.Ensure high levels of customer satisfaction through excellent salesservice Assist customers in person and over the phone by determiningneeds and presenting appropriate products and services Build productivetrust relationships with wholesale and retail customers Process salestransactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files and formulas Pull appropriate productsfrom the sales floor or warehouse Tint and mix products, as needed, tocustomer specifications Stock shelves and set up displays Clean storeequipment Load/unload delivery trucks Assist in making deliveries, asneeded Maintain in-stock and presentable condition assigned areas Remainknowledgeable on products offered and discuss available options Complywith inventory control procedures Suggest ways to improve sales MinimumRequirements: Must be at least eighteen (18) years of age Must belegally authorized to work in the country of employment without needingsponsorship for employment work visa status now or in the future Must beable to read, write, comprehend, and communicate in English Must be toread, write, comprehend, and communicate in Spanish Must be able, withor without reasonable accommodation, to tint paint consistent withcustomer color requests Must be able, with or without reasonableaccommodation, to retrieve material from shelves and floor stacks andlift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include eveningsand weekends, with or without reasonable accommodation PreferredQualifications: Have a valid, unrestricted Driver\'s... For full infofollow application link. Sherwin-Williams is proud to be an AffirmativeAction, Equal Employment Opportunity, Inclusion and Diversity SupportiveEmployer. All qualified candidates will receive consideration foremployment and will not be discriminated against based on race, color,religion, sex, sexual orientation, gender identify, national origin,protected veteran status, disability, age, pregnancy, geneticinformation, creed, marital status or any other consideration prohibitedby law or by contract. VEVRAA Federal Contractor requesting priorityreferral of protected veterans. ***** APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/0B50B8F54A52490C

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