Home
/
Customer Service
/
Bilingual Claims Customer Care Associate
Bilingual Claims Customer Care Associate-November 2024
Indianapolis
Nov 21, 2024
ABOUT LIBERTY MUTUAL INSURANCE
We believe we’re better together. Liberty Mutual Insurance is committed to creating a dynamic, diverse workplace where your unique contributions are valued.
10,000+ employees
Consumer Goods & Services, Financial Services
VIEW COMPANY PROFILE >>
About Bilingual Claims Customer Care Associate

  Pay Philosophy

  The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

  Description

  Pay Range: $40,000 - $41,500 annually

  Currently hiring for afternoon/evening shifts!

  Starting dates will be in April 2024!

  Must be flexible with availability and must be able to attend 13 weeks training program. We are hiring for our Bilingual team - Spanish/English.

  While this is a remote position, to be considered for this position, you are required to reside within 50 miles of Liberty Mutual's below offices:Chandler, ArizonaLiberty Lake, WashingtonIndy, IndianapolisPlano, TexasOrlando, Florida Cincinnati , Ohio Columbus, Ohio This position is not hiring in the following states: Georgia, Illinois, Alaska, Hawaii, Nevada, New York, and California

  Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim's customer care associate, you'll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.

  Responsibilities: Customer-centric employee: Conveying a calm, caring attitude, you'll provide best-in-class service to customers while processing new claims and "First Notice of Loss" forms (the initial report made following a loss, theft or damage to an insured asset) Collaborative partner: Working with internal and external partners, you'll support policyholders while their claims are being processed Efficient worker: In our fast-paced environment, you'll handle customers' needs-quickly, effectively and in a friendly, caring manner-to meet our Claims Service Center goals Problem solver: No day is predictable; you'll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues Clear communicator: You'll provide policyholders with the information they need by clearly setting expectations and outlining next step Qualifications Must be bilingual Spanish/English A history of working in financial services, hospitality or retail, with previous call center experience a plus Appropriate licenses or willingness to obtain licenses via company-sponsored training Excellent oral, written and interpersonal skills Ability to project courtesy and empathy Strong time-management and multi-tasking capabilities Demonstrated typing proficiency Proficiency using computers, including Microsoft Outlook and keyboard shortcuts Ability to handle confidential and proprietary information appropriately A high school degree or equivalent, Bachelor's degree preferred Willingness to continue learning about products, procedures and technical systems as you grow in this role About Us

  At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

  Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit : https://jobs.libertymutualgroup.com/diversity-equity-inclusion/

  We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

  Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Bilingual Claims Customer Care Associate
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for thi
Teller I (US) 20 Hours
Hours 20 Hours Pay Range $20.00 - $27.50 hourly Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more compl
Client Service Coordinator
JOB TITLE: Client Service Coordinator FUNCTION, FAMILY: Service Operations (Pet), Hospital Operations (Pet) REPORTS TO: Practice Manager SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordin
Estagiário Customer Service
Job Description Executar as atividades administrativas no processamento de pedidos e no atendimento ao cliente. Atendimento 0800.Inserir pedidos no JDE, fazer o acompanhamento da emissão da NF e da e
Customer Service Representative I
Job Description About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our cus
Retail Banker I (US) 40 hours - Cambridge, MA (Central Square)
Hours 40 hours including weekend availability on a rotating basis (Sat/Sun) Job Details The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financ
Sr Rep,Clinical Support
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Senior Bank Float Sales & Service Representative (SR. Float Teller)
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative at First Citizens Bank, you will support sales
Claims Customer Care Associate
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for thi
Customer Service Representative
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved