Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
The Benefits Platform team is the Justworks Labs benefits brokerage project. We have built an insurance quoting/enrollment platform in conjunction with a partner ecosystem.
Reporting to the GTM Lead, the Benefits Consultant will work closely with the Benefits Platform team and our internal Customer Success team to ensure that any support-related requests that require a licensed broker are routed to the correct place. The person in this role will interact directly with prospects who have questions or concerns specifically related to the benefits being offered by the Benefits Platform. Also, they will be client-facing during the sales and ongoing support processes, answer questions, and provide guidance regarding benefits managed by the Benefits Platform.
Additionally, they will act as an analyst of the small group market, gathering overall pricing and comparing it to our master policies, collecting intel on carrier entrants and exits, and the quality of the small group market state by state.
Your Success Profile
Not only will the Benefits Consultant work closely with the Health Initiatives team, but they will also partner with the Customer Success team, Sales team, and Risk and Insurance team at Justworks. They will also perform the following duties:
Manage support functions that deal specifically with supporting customers using benefits offered by the Benefits Platform
Work closely with the Sales team during and after the sales process when a licensed broker is needed. Analyze the small group market state by state, relative to our master policies, making recommendations on where to focus on expanding our optionality
Work closely with our Operations team to ensure groups are installed correctly
Work closely with our onboarding and support teams to ensure groups are supported through their onboarding/enrollment processes
Work with our internal teams (GTM, Operations) to improve internal processes/practices
As a Benefits Consultant, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:
Solution-oriented - identifies the source of a question or challenge and provides the right or a better, way of doing things.
Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
Customer focus - builds strong customer relationships and delivers customer-centric solutions.
Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
Camaraderie - Day-to-day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Licensed (or in the process of getting licensed) to sell small group health insurance in the state of New York, and other states
Minimum of 5 years of experience in the insurance/PEO space
Strong analysis skills
Experience in tech/SaaS a plus
Able to apply creative solutions to a variety of issues in a fast-paced environment
You enjoy entrepreneurial environments and the opportunity to build something meaningful!
The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $119,900.00 per year.
Please refer to the following sheet for LinkedIn Job Wrapping Tags: https://docs.google.com/spreadsheets/d/1dW5xwVMMRanD8YyE4j0ChGc3vqza6QuTu8nmhlZyJKg/edit#gid=0
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.
Our DEIB Report and Our DEI Commitment