Work hard, have fun, and make history at Amazon Web Services!The AWS Kumo Software Team is searching for an innovative, passionate, and customer-focused product manager with a track record of delivery. We are looking for a relentless self-starter that will boldly do what's best for the business to serve our customers; someone with a true pioneering spirit, willing to "get hands dirty" in a start-up environment while being able to optimize delivery against both short and long term goals.The role:You will be responsible for defining transformational experiences using Generative AI for 1000s of AWS builders. You will partner with multiple software engineering and Applied Scientist teams to build cohesive user experiences across all these tools, resulting in increased self-service and high customer satisfaction for partners and customers. Our investments in this area help customers resolve their issues faster while reducing our internal costs. You will be at the forefront of Cloud technologies with interactions across the full breadth of AWS services.The Team:The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo's products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and multiple internal tooling systems. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | Bellevue, WA, USA | Dallas, TX, USA | Seattle, WA, USA- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.