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AVP, Claims Relationship Management
AVP, Claims Relationship Management-December 2024
New York
Dec 27, 2024
About AVP, Claims Relationship Management

  Primary DetailsTime Type: Full time

  Worker Type: Employee

  The Opportunity

  This role will lead the sales and distribution function for assigned area of responsibility by managing client relationships and sales process improvement to support business growth and profitability.

  Responsibilities

  Facilitate strategic sales approach by guiding and encouraging team collaboration and knowledge-sharing to drive a consistent, cohesive approach to building and developing sales opportunities.

  Manage continuous improvement initiatives by reviewing existing portfolios and identifying opportunities to increase profitability and add value.

  Cultivate a professional company reputation by upholding organizational values and sharing best practices with direct reports to keep communications consistent and aligned with company image

  Manage services of existing client base by collaborating with senior leaders to share information and identify and capitalize on opportunities for business growth

  Manage a performance enhancement culture by actively coaching and mentoring direct reports, providing regular feedback and developing employees for wider roles and responsibilities to foster professional growth and development

  Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

  Provide a positive environment by modeling cultural expectations and guiding leaders to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

  Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

  Required Education

  Bachelor's Degree or equivalent combination of education and work experience

  Required Experience

  7 years relevant experience

  Preferred Competencies/Skills

  Utilize product knowledge to inform clients

  Build and maintain professional networks and channels of communication inside and outside the organization

  Strategic planning

  Analysis of portfolios

  Communicate information in a clear, well-organized, and professional manner both internally and externally

  Establish a high degree of trust and credibility with others

  Utilize personal credibility to influence others

  Act fairly, ethically and with integrity when decision-making, managing or working with a team and corresponding with customers

  Build and capitalize on beneficial internal and external relationships

  Persist through challenges and setbacks

  Motivate and inspire others

  Share knowledge and educate others

  Preferred Experience

  Insurance industry experience

  Strategic professional relationship management

  Experience managing or leading others

  Increasing levels of responsibility

  Preferred Knowledge

  Principles and processes for providing customer service includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

  Products and concepts relating to the insurance industry

  Principles and methods for showing, promoting, and selling products or services; sales techniques, and sales control systems

  Events affecting the industry, including understanding of competition and the marketplace

  About QBE

  We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.

  We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.

  And our people will be at the center of our success. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.

  With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

  We believe this is our moment: What if it was yours too?

  Your career at QBE - let's make it happen!

  https://www.linkedin.com/company/qbe-north-america/

  US Only - Travel Frequency

  Frequent (approximately 10+ trips annually)

  US Only - Physical Demands

  General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

  US Only - Disclaimer

  To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

  Job Type

  Individual Contributor

  Global Disclaimer

  The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

  Compensation

  Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs.

  Annual Salary Range: $100,000 - $150,000

  AL, AR, AZ, Fresno, CA, CO (Remote), DE (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY

  Annual Salary Range: $110,000 - $165,000

  CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA

  Annual Salary Range: $125,000 - $187,000

  San Francisco CA, NJ and New York City NY

  Benefit Highlights

  You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

  We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.

  QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements.

  How to Apply:

  To submit your application, click "Apply" and follow the step by step process.

  Equal Employment Opportunity:

  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

  Equal Employment Opportunity

  The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.

  Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly

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