This role can sit in the following locations: Seattle WA; Herndon, VA; Austin, TX. The Availability Major Programs team is looking for an Availability Engineer (AE) to serve as a technical resource and leader. The AE will be responsible for driving large-scale global projects and initiatives, that directly impact capacity delivery and availability for our customers. If you like to interact with customers and a diverse array of stakeholders, track and analyze performance data, and develop new processes and methods to drive improvements, we'd like to meet you. Your work will help ensure delivering high availability for AWS customers.Key job responsibilitiesOwn and deliver large-scale and complex global engineering and operational programs and initiatives such as the industry recognized Reliability Centered Maintenance methodology, across the global fleet of infrastructure, that directly impact availability for our customers and management of our assets. Partnering with and influence the direction of multiple engineering and operations teams within AWS especially; Reliability, Quality, Data Center Engineering Operations and outside vendors, consultants and suppliers to deliver complex/cross-functional projects. If you like to interact with customers and a diverse array of stakeholders, track and analyze performance data, and develop new processes and methods to drive improvements, we'd like to meet you. Your work will help ensure delivering high availability for AWS customers through holistic systems-based asset management strategies - Mentor, train, and develop career progression for members of the organization . - Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective. - Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeOur Availability Engineers, have industry-leading technical abilities and demonstrate a breadth of engineering and operational knowledge: - You analyze infrastructure performance and devise strategies to continuously improve availability, reliability and efficiency. Apply your knowledge of risk-based, system study techniques such as Failure Modes and Effects Analysis, or Hazard and Operability Studies across design, operations and maintenance to deliver logical and justifiable changes to their scopes - Identify and assemble the appropriate resources for each project, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery. - Contribute with cross-functional business, engineering and technical project management skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. - You rely heavily on influence over authority to drive project deliverables. - You present to Sr. Leadership on a regular basis, synthesizing problems and solutions into a simple and consumable manner - You are responsible for data collection, analytics and dashboard creation as a way to help others recognize the best path to make the business better. You may from time to time engage in real-time operational events, and visit data centers to observe, guide, gather data and reinforce the global programs you own.About the teamAWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Mentorship & Career Growth We have a career path for you no matter what stage you're in when you start here. We're continuously raising our performance bar as we st