Home
/
Comprehensive
/
Auto Repair Specialist I
Auto Repair Specialist I-March 2024
Winchester
Mar 17, 2025
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
VIEW COMPANY PROFILE >>
About Auto Repair Specialist I

  6015 - Winchester - 351 Crossover Boulevard, Winchester, Virginia, 22601

  CarMax, the way your career should be!

  General Summary:

  Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.

  Principle Duties and Responsibilities:

  Provide and maintain exceptional customerservicethrough customer contact before, during, and after repairs asdefined by CarMax “Voiceof Customer” processes.

  Locate, use and control replacement parts and supply inventories

  Use and control tools andequipment

  Perform mechanical and cosmeticrepairs, including but not limited to the diagnosisof all internal and externalvehiclesystems.

  Follow CarMax standardized workrules

  Inspect vehicles per CarMax Quality Standards when needed.

  Complete state inspections when required.

  Maintain workplacecleanliness and organization in accordance with CarMax 5S standards

  Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders

  Collect service payments and manage payments received for services.

  Use of proprietary and universalsoftware systems including CarMax ElectronicRepair Order and Mitchell.

  Provide functional expertise and leadership to other associates.

  Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.

  Job Specifications:

  Work requires ability to:

  Complete New Associate Orientation Training – Operations.

  Complete Kronos Training for Hourly Associates.

  Maintain a current Refrigerant RecyclingLicense.

  Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).

  Read, interpret and transcribe data in order to maintain accurate records.

  Perform multiple duties in a high-energy, fast-paced environment.

  Lift objects that weigh as much as50lbs.

  Speak and listen effectively in dealingwith customers/associates in person and over the phone.

  Demonstrate above average attention to detail.

  Manual dexterity in both arms and hands

  Monitorshop compliance withCarMax, O.S.H.A., and EPA policies

  Demonstrateexceptional interpersonal,communication, and customer service skills

  Demonstrateexceptional telephone etiquette and active listeningskills

  Working Conditions:

  Combination of office, shop and outdoorenvironment.May include working at times in noisy and/or inclementweather conditions.

  May requirewalking orstanding for an extended period of time.

  Flexible work hours with shifts that may include nights, weekends, and holidays.

  WearsCarMax clothing (acquired through company) at all times working in the store.

  Follow allCarMax, O.S.H.A., and EPA standards including the useof Personal Protective Equipment, and properwaste disposal in requiredareas.

  Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and ProfessionalAppearancepolicies.

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Advanced Intern - Print Process
The job details are as follows: What We Do We build on the strength of our research and development expertise and a distinctive, entrepreneurial culture that encourages diversity, innovation, creativ
Sales Project Coordinator
Position Description At a Glance Legrand has an exciting opportunity for a Sales Project Coordinator to join the Legrand Canada Team in Vaughan, CA. Act as a key resource to the direct EWS Sales Team
Shift Manager
COMPANY OVERVIEW: *Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of *Arby's® operating restaurants across 5 states. We're guided by our values: The letters AES stand for
RN, 8C Surgical/Trauma - Allegheny General Hospital
Company : Allegheny Health Network Job Description : Date Posted: 20240110 Location: Allegheny General Hospital Department: 8C Trauma Med Surg Status: Full Time Shift: 36 hours every two weeks Rotati
BARISTA (FULL TIME)
Morrison Healthcare We are hiring immediately for a full time BARISTA position. Location: Gadsden Regional Medical Center - 1007 Goodyear Avenue, Gadsden, AL 35903. Note: online applications accepted
Psychologist 2, Central New York Psychiatric Center- Mid-State Satellite Unit, P24213
Agency Mental Health, Office of Title Psychologist 2, Central New York Psychiatric Center- Mid-State Satellite Unit, P24213 Occupational Category Health Care, Human/Social Services Salary Grade 23 Ba
Appraiser
Appraiser Job ID 149756 Posted 10-Jan-2024 Service line Advisory Segment Role type Full-time Areas of Interest Valuations/Appraisal Location(s) Oklahoma City - Oklahoma - United States of America, Tu
LPN - MG Desoto GME Clinic BMG
Summary Provides patient care as directed and is accountable for own actions under provided direction. Provides a caring relationship that facilitates health and healing and delivers care in a manner
FORKLIFT OPERATOR - Omaha, Nebraska
FORKLIFT OPERATOR - Omaha, Nebraska Omaha, NE 68107, USA Req #9345 Thursday, January 11, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our c
Project Coordinator
Security Clearance required: Able to obtain Public Trust Do you want to make a difference? Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwave
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved