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Audit Manager - Privacy COE team – Financial Crimes and Privacy
Audit Manager - Privacy COE team – Financial Crimes and Privacy-March 2024
Phoenix
Mar 17, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Audit Manager - Privacy COE team – Financial Crimes and Privacy

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  The Internal Audit Group (IAG):

  IAG is a worldwide function with 300 team members and offices across nine countries. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, privacy, financial crimes compliance, technology, operational risk, financial accounting, data analytics, banking operations, fraud and investigations, among others. Most IAG team members hold at least one professional certification. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

  We seek data and technology literate risk and assurance professionals to deliver impactful audit conclusions and insight. American Express’ IAG has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

  Provides data-driven and technology-enabled assurance

  Delivers timely risk insights that are business-aware and forward-looking

  Supports our colleagues with experiences that prepare them to be enterprise leaders

  IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.

  Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

  Where is this role located:

  This role within the IAG Financial Crimes and Privacy team will be based in the United States (U.S.) and will primarily support the Director and Team Leader of the IAG Privacy Centre of Excellence (COE) team, located in the United Kingdom.

  This is a Manager level role, with heightened privacy focus required regarding the Americas region (US and LACC markets), whilst also supporting global, US, and international activities across both privacy and financial crimes compliance risk domains.

  Key Responsibilities:

  Participate as a key member of the IAG Privacy COE team performing a critical Privacy Subject Matter Expert role across audit engagements, including:

  Support IAG Privacy Risk Category Owner (RCO) activities, including effective and efficient execution and oversight of IAG’s Privacy Strategy and Standard Audit Program/Procedures across the department, Privacy Business Monitoring Program, and other Privacy and Financial Crime team strategic initiatives.

  Own audit tasks across all stages of the audit lifecycle working on concurrent core and integrated audit projects, across multiple business areas, for different teams and audit leaders.

  Communicate audit objectives, scope, risks, and findings articulately and with impact to individuals at various levels of IAG and business management;

  Interview relevant stakeholders to understand, credibly challenge, assess, and document relevant privacy and financial crime related processes, risks, and controls.

  Execute review and testing of process and control design and operating effectiveness across global, US, and international market audits, across first and second line-of-defense business functions, with particular focus upon privacy and financial crime risk domains.

  Document risk-based evaluation of audit observations and findings, and validate corrective actions taken by management to appropriately and sustainable address findings / audit observations.

  Develop familiarity of privacy and financial crimes risks within American Express, across all lines-of-business globally, and across both 1st and 2nd lines-of-defense functions.

  Develop and monitor an evolving portfolio of privacy and financial crimes compliance related audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story.

  Effectively coach, mentor and develop junior and peer team members in all aspects of the audit methodology, and privacy and financial crime risk domains.

  Maintain Internal Audit and Privacy Subject Matter Expert competency through ongoing professional development.

  Minimum Qualifications

  3 years of relevant experience in audit and data privacy and protection, including strong understanding of existing and evolving U.S. and International privacy laws, regulations, and regulatory guidance.

  Bachelor of Art/Science, or equivalent degree;

  Demonstrated experience and competency in the assessment of risks and controls;

  Data-driven mindset and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion;

  Demonstrated integrity, innovation, teamwork, and excellence;

  Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, best practices, and key regulations.

  Attained or work towards any of the following certifications related to privacy and financial crimes compliance:

  Certified Information Privacy Professional (CIPP) (US / Europe / Asia / Canada)

  Certified Information Privacy Manager (CIPM)

  Certified Information Privacy Technologist (CIPT)

  Certified Anti-Money Laundering Specialist (CAMS)

  Aptitude for working with data, interpreting results, business intelligence and analytic best practices. Ability to break-down complex and unstructured problems into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.

  Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.

  Knowledge and experience in the application of control theory and professional auditing practices and methodology, including the audit lifecycle.

  Ability to effectively integrate business, operational, technological, data, and financial components in audit work.

  Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative and critical thinking, credible challenge, and the ability to work on competing priorities.

  Preferred Qualifications

  5 years of relevant experience in audit and data privacy and protection, including strong understanding of existing and evolving U.S. and International privacy laws, regulations, and regulatory guidance.

  Understanding and experience of financial crimes compliance risk domain

  Experience within financial services, banking, or card-products industries preferred

  Background in compliance, cybersecurity, information systems, data analytics, and/or information technology

  Big-4 and/or large financial institution experience

  Analytics experience in internal audit, risk management, and/or financial services, including experience with data analytic tools, data visualization, key risk indicators, key performance indicators and scorecards / dashboards.

  Other relevant professional certifications (e.g. CIA, CISA, CPA, CISM, CAP, other technology-focused certification)

  Proven ability to lead and manage multiple projects, provide developmental feedback across deliverables, and lead team members in a way that encourages, develops, and delivers results.

  Qualifications

  Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  6% Company Match on retirement savings plan

  Free financial coaching and financial well-being support

  Comprehensive medical, dental, vision, life insurance, and disability benefits

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  20 weeks paid parental leave for all parents (depending upon location), regardless of gender, offered for pregnancy, adoption or surrogacy

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

  Job: Internal Audit

  Primary Location: US-New York-New York

  Other Locations: US-Utah-Salt Lake City, US-Arizona-Phoenix

  Schedule Full-time

  Req ID: 24000603

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