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Audit Director, Team Leader - Enterprise Risk Management and Operational Risk Management
Audit Director, Team Leader - Enterprise Risk Management and Operational Risk Management-March 2024
Phoenix
Mar 17, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
VIEW COMPANY PROFILE >>
About Audit Director, Team Leader - Enterprise Risk Management and Operational Risk Management

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Internal Audit Group at American Express:

Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role:

The Director, Enterprise Risk Management and Operational Risk Management - Team Leader will lead a team of approximately 2-5 auditors evaluating compliance with ERM and ORM regulations/requirements. This role is responsible for supporting the execution of the annual Enterprise Risk Management and Operational Risk Management audit plan, aligning audit results with second line leadership, and participating in risk management related interactions with the various regulatory bodies.

Minimum Qualifications:

Deep understanding (8 years of experience) of industry regulations and expectations in assessing/auditing Enterprise Risk Management, OCC Heightened Standards and Operational Risk for large financial institutions (i.e., G-SIB, Category III/II bank)

Understanding of critical enterprise and operational risk management lifecycle activities

Ability to clearly articulate risk insights to stakeholders and has experience interacting with regulators

Familiarity with OCC Handbooks

Has experience with leading teams with a focus on risk awareness

Coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices.

Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps.

Effectively works independently, within a team and across teams in a fast-paced environment to drive results, using related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities.

Proven ability to lead and manage multiple projects and provide quality review across deliverables.

Proven ability to lead team members in a way that inspires, develops, and delivers results.

Ability to quickly resolve complex risk issues

Ability to adapt to evolving risk landscapes

Effective utilization of risk management tools

Demonstrated skill to lead and oversee enterprise-wide modifications

Proven ability to analyze data, identify trends, and evaluate risk scenarios effectively

High-level understanding of risk mgmt. tools within a financial services environment (e.g., GRC tools)

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

A qualified Certified Enterprise Risk Professional (CERP)

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Internal Audit

Primary Location: US-New York-New York

Other Locations: US-Utah-Sandy, US-Arizona-Phoenix

Schedule Full-time

Req ID: 24017444

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