Job Description
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our
PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
Summarized Purpose
Assists with providing business/system support of software systems and/or laboratory instrumentation. Works with staff of various departments and the client to initiate and complete performance qualification (PQ) validation activities. Facilitates the validation process and implementation of system upgrades, including guiding, testing, and supporting the introduction, as well as ongoing support of software systems.
Essential Functions
Participates as a member of project teams where needed, contributing to direction on future enhancements to the system, reviewing change requests and ensuring effective communication and accuracy in testing.
Provides validation support for new releases and modifications to applications throughout the software development life cycle. Prepares validation plans, test cases and validation summary reports and reviews test cases.
Assists in reviewing and approving change controls associated with validated systems per SOP, and ensures test scripts challenge functional requirements and adequately demonstrate the application meets the expectations of the business customer.
Executes test scripts accurately to produce evidence that the computer system consistently performs its intended functions accurately and reliably. Assists with creating, updating, and managing data within the testing environment, sufficient to accurately test software functionality.
Provides ongoing business support to users during the implementation and continued use of validated platforms, ensuring that appropriate training, support, and maintenance is provided.
Education and Experience
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, Abilities
Client-focused approach with good interpersonal skills
Basic oral and written communication skills
Attention to details and problem-solving skills
Ability to adapt and adjust to changing priorities
Solid competency with Microsoft Office Suite (Word, Excel, and PowerPoint)
Positive attitude, enthusiasm toward work, and the ability to work well with others
Physical Requirements / Work Environment
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
May require travel. (Recruiter will provide more details.)
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.