About the Role:
Consultant with quality experience of implementation on
enterprise software products, and customers business specific requirements.
This position is key to deliver the on-going projects, guide customers on best
practices, provide cutting edge solutions for SumTotal customers.
Job Responsibilities:
Consult on integration with other enterprise systems through file transfers and API based integrations
Deploy integration with SSO systems for seamless login
Designing and developing reports and queries
Support customer testing of the solution and address any issues
Manage ongoing consulting relationships and drive a positive customer experience
Deadline and detail-oriented
Create and maintain comprehensive project documentation.
Skills & Behaviors:
Experience with business applications such as Word, Excel and Project, time tracking systems and issue management systems.
Experience in data migration from other systems, including validation, data cleansing and data mapping
Demonstrable expert knowledge of some or all of the following technologies: Jaspersoft reporting or similar data warehouse solutions, SQL Server queries, basic HTML/CSS, REST API, web hooks
Excellent problem-solving skills and analytical ability
Strong interpersonal skills
Open to travel to customer sites in APAC/India as required
Communication & coordination
Presentation: Ability to drive the discussion towards controlling project scope and schedules.
Customer Satisfaction
Preferred Qualifications:
Bachelor's degree Engineering, or related technical field or equivalent professional experience
2-3 years of relevant work experience (i.e consulting preferrably in HCM or ERP)
Mandatory- Expertise in using Microsoft Office suite (Office 365), Microsoft Project.
Experience with usage of tools like: Salesforce (SFDC), OpenAir (PSA), MS Teams, SharePoint, OneDrive desirable.
Basic technological knowledge of some of the following: SQL, JavaScript, XML, Jasper or Business Objects or SSRS based reporting solutions , SQL Server or Oracle, IIS, firewalls, proxies, SMTP, general Windows OS, and network security.
Assets and accelerators - White Papers, best practices, productivity levers, thought leadership to enable cheaper-better-faster implementation solutions to clients.
#LI-Hybrid
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected]