Pfizer's Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into a consolidated and simplified shared services structure. Colleagues in the Enabling Functions Hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise synergies and effectiveness. The work managed from these hubs will evolve and expand over time as Enabling Functions continue to evaluate their go-forward delivery model. With an established community and evolving support model, Pfizer's Enabling Functions Hubs are dynamic and energizing places to work. Colleagues with diverse capabilities across multiple functions are co-located to facilitate greater colleague collaboration, new ways of working, and enhanced simplification through more integrated end-to-end solutions. Pfizer operates Enabling Functions Hubs in six strategic locations: Memphis, Tennessee, USA; Tampa, Florida, USA; San Jose, Costa Rica; Dublin, Ireland; Thessaloniki, Greece; and Dalian, China. Learn more and apply to join our team today at Careers.Pfizer.com

　　What You Will Achieve

　　The Regional Recruitment and Onboarding Delivery Associate delivers regional, standardized, end to end recruitment support services from job posting through new hire onboarding. This position is a part of HR Shared Services (Referred as GBS- Global Business Services) and ensures a seamless end-to-end experience for candidates, Hiring Leaders, and Recruiters by acting as the logistics liaison throughout the recruitment and onboarding processes. This position plays an important role in improving the Candidate and Hiring Manager experience by providing timely issue and transaction resolution support, making sure the employee recruitment and onboarding experience is successful, and identifying opportunities to advance operational effectiveness.

　　How You Will Achieve It

　　Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation managementProvide onboarding support and coordination for new colleagues and hiring managers including providing access to relevant tools, technologies, personnel, and eventsTake ownership of all recruitment and onboarding administration assigned tasks and tickets and make sure that they are resolved efficiently and with a superior level of qualityEnsure process alignment to country legal and privacy-related requirements and delivery against agreed SLA's/KPI's for recruitment and onboarding processesPost campaigns to job boards, as directed by and/or in support of RecruitersProvide relevant interview, offer, and onboarding guides, checklists, tools, and templates to Recruiters and Hiring managers, as directed by and/or in support of RecruitersSupport Candidates and Hiring Managers with on-site and virtual interviews to shepherd a positive interview experienceSupport Recruiters and Hiring Managers in generating and sending offers and contracts to candidates, as well as sending disposition and other correspondence as neededParticipate in process design testing and support global implementation for new integrated technologies and process solutionsProvide support for ad hoc reporting requests as neededAssist with planning and logistics of recruiting events (career fairs, etc.) as neededIdentify Recruitment and Onboarding Administration areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the Regional Talent Acquisition Delivery LeadSupport achievement of GBS goals in 1) delivering operational excellence, 2) delivering exceptional customer service and 3) driving an exceptional culture for our colleagues

　　Must Have

　　High School/Secondary EducationAt least 2 years of customer service experience and excellent customer service skillsAt least 2 years of experience working on onboarding support and talent acquisition related rolesStrong organization skills, attention to detail and follow through to resolve issues1 year of experience with WorkdayProven written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistanceMust be a self-starter, independent, pro-active, courageous and self-motivatedAbility to anticipate needs, prioritize responsibilities, manage multiple priorities with tight timelines, and take initiativePerform both as a team player and independent contributorExcellent attention to detail to ensure work is thorough and accurate (e.g. keyboarding and proofreading skills)Proficiency in MS Word, Excel, PowerPoint, and Outlook are essentialVerbal & written fluency in English (Advanced)

　　Nice to Have

　　Bachelor's degree or equivalentExperience providing administrative support to a team, preferably within Talent AcquisitionWorkday HCM and/or recruiting experience

　　Organizational Relationships

　　Interacts and interfaces with candidates, internal customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the roleDevelops partnerships with recruiting teams to co-create solutions and transform hiring manager, recruiter and candidate experienceInteract with hiring managers, recruiters, and candidates to support interview scheduling, offer creation, pre-hire due diligence, and issue resolution throughout the recruiting and onboarding processes

　　EEO (Equal Employment Opportunity) & Employment Eligibility

　　Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

　　People Experience

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