Our Purpose

　　We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

　　Title and Summary

　　Associate Product Manager

　　Overall

　　• Take a data-driven approach to devising go to market strategies, identifying opportunity areas, prioritizing work to deliver against key areas of focus.

　　• Leverage data & dashboards (databases / excel / tableau) to quickly identify performance challenges and providing insight to senior mgmt. Make recommendations to address issues and propose action plans to address the situation.

　　• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions.

　　• Actively partner with other teams and stakeholders to create best practices within the Program with a focus on driving continuous improvement in the Program's operating model and make proposals to Program leadership on enhancement opportunities.

　　• Provide insightful reporting to ensure product performance is monitored and over / under performance quickly identified, and root cause analyse produced to prompt a business response.

　　• Drive product development focusing on customer journey and experience

　　Prepare launches and monitors product performance, adoption, and operational health.

　　• Review information on competitors' product offerings, business models and technology innovations on a regular basis and shares findings

　　• Identify opportunities to improve an overall product lifecycle processes.

　　• Make a point to listen, observe and understand senior management and cross-functional team perspectives and/or preferences; ask effective questions to clarify understanding.

　　• Use customer needs, research, user studies, metrics and competitive analysis to document business and product requirements and inform the backlog.

　　• Display judgment to know when to escalate issues and liaise with cross-functional teams for resolution.

　　• Stay aligned with GTM plans for the product set.

　　• Report status and manage risks within their primary product team

　　• Take initiative and actively seek and participate in activities which stretches ones existing skill set

　　• Participate in team prioritization discussions with Product/Business management.

　　• Mentor and guide new and less-experienced team members.

　　• Assists with candidate selection and onboarding.

　　• Share and seek knowledge within the Guild/Product to drive reuse of best practices and enhance productivity.

　　Corporate Security Responsibility

　　All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

　　Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.