Key Responsibilities:

　　To process payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees' salaries.Respond to requests, queries and complaints from external customers in a friendly and efficient manner to enhance customer loyalty.To proactively seek learning opportunities to develop and maintain good knowledge of Alight systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.To own and manage the quality and accuracy of operational task of the team.To support and help facilitate 100% SLA attainment for the team through effective WFM.Be a SPOC to the clients(Internal / External)Be the Innovation champion for the process and team.

　　We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

　　DISCLAIMER:

　　Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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