For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Willing to work in a very busy office Greeting and checking in patients Check patients out Collecting copays - cash handling through checking insurance eligibility Entering demographics and insurance in Allscript Practice Management (APM) Answering phones Complete tasks needed to help medical assistants and providers Providing superb customer service Be a team player, willing to help wherever needed Friendly demeanor over the phone and in person Multi-task on several projects throughout the day while paying close attention to detail Handling walk-ins Other duties as assigned Reliability
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Years of post-high school education can be substituted/is equivalent to years of experience
Required Qualifications:
1+ years of customer service experience 6+ months medical office experience Proven excellent phone etiquette
Preferred Qualifications:
Background using EMR or EHR (electronic medical records/electronic health records) Insurance eligibility processing experience Knowledge of medical insurances (HMO, PPO, Medicare & etc.) Bilingual Spanish/English
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.