Who we are

　　Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

　　Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

　　Recent awards we’ve won include:

　　Glassdoor's Highest-Rated Tech Companies for Culture and Values 2023

　　Great Place To Work Certified™ 2023

　　Best Place to Work by Built In 2023

　　Financial Times The Americas’ Fastest Growing Companies 2023

　　Deloitte Fast 500 Companies

　　We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

　　About the role:

　　Are you an aspiring Knowledge Management (KM) professional? Join us as an Associate KM Specialist, where you'll contribute to larger projects, manage tasks effectively, and collaborate with stakeholders. In this role, you'll work with a group of professionals to build knowledge-centric processes, feedback mechanisms, and report insights. 

　　Additionally, you'll have the opportunity to help drive our technology-centric KM framework within the Global Support organization. Work with your manager to set goals, understand your impact on KPIs, and analyze data. Join our dynamic team and kickstart your career as an Associate KM Specialist!

　　You should apply if:

　　You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.  Click here to learn about what we value at Samsara. 

　　In this role, you will: Craft clear and concise KB articles to support the refinement and expansion of the KM library Collaborate closely with team members to enhance knowledge-sharing processes Assist in the development and implementation of knowledge management strategies Contribute to the design and execution of surveys and key performance indicators (KPIs) Play a key role in the continuous improvement of our knowledge management framework Actively participate in technology-driven initiatives, incorporating AI and other innovative solutions Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role:

　　Bachelor's degree in Technical or Professional Writing, Information Management, Communication Studies, or Business Administration 1-2 years of professional experience in the field of knowledge management, technical documentation, or similar fields Proficiency in crafting clear and concise KB articles and documentation, demonstrating the ability to convey complex information in an easily understandable manner, while maintaining accuracy and relevance Ability to manage and coordinate tasks effectively, collaborating with one or more SMEs. Familiarity with one or more CMS or KMS systems An ideal candidate also is:

　　Proficient in JIRA, Confluence, Zendesk, Tableau, or similar tools Proficient in support-focused or knowledge-focused AI tech Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

　　We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

　　The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

　　$51,765—$87,000 USD

　　At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

　　Benefits

　　Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

　　Accommodations 

　　Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

　　Flexible Working 

　　At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

　　Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.