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Associate Director, GCS Business Insights and Analytics - Hybrid
Associate Director, GCS Business Insights and Analytics - Hybrid-March 2024
Virtual
Mar 17, 2025
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Healthcare
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About Associate Director, GCS Business Insights and Analytics - Hybrid

  Job Description

  JOB DESCRIPTION

  Position Overview - Basic Functions & Responsibility

  The Global Clinical Supply (GCS) organization is within our company's Research Laboratories and is accountable for managing the 'end-to-end' integrated clinical supply chain across our Research & Development Division portfolio to enable the execution of any clinical trial using our company's asset. GCS supports more than 300 Phase I-IV clinical trials run in-house, 400+ outsourced or run by partners as well as our company's ISS clinical trials (300+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, all in accordance with US and WW regulations, company policies and Standard Operating Procedures.

  The Associate Director, Business Insights and Analytics (BI&A), is responsible for both the GCS strategy with regards to business insights and the analytics that will drive them and setting appropriate business measures with key stakeholders to drive GCS performance as well as the delivery of tools and solutions for digital visualizations of these KPIs. The Associate Director, BI&A, will carry out execution of solutions to business needs by designing and implementing new data management in our mission to employ innovation and technology solutions to more effectively manage data warehousing to allow efficient automation of reporting and visualizations. The Associate Director, BI&A, will work strategically and tactically to streamline processes and eliminate manual work in current reporting processes with a key focus on reports to increase business efficiency and metrics as key performance indicators (KPIs), contributing to the overall performance within GCS.

  This role will also be responsible for upskilling GCS in the applications used for reporting. The Associate Director, BI&A will help in driving the strategic performance of the overall GCS organization through visualization of key business insights via data analytics.

  Primary Activities

  Primary activities include conduct but are not limited to:

  Participate in data extraction, transformation, and load script optimization.

  Integrate additional data sets into current/new applications.

  Build out data dictionary libraries.

  Work with team on front end data quality checks and accuracy

  Streamline processes and eliminate inefficiencies in current reporting process.

  Meet with stakeholders to understand reporting needs.

  Translate business needs into actionable data solutions.

  Perform App demonstrations and training for end users.

  Test and create Master Dimensions, Measures, and Visualizations

  Continuously evaluate opportunities for creating additional connectivity, and share learnings, between partner organizations

  Education and Skills

  Bachelor's degree or equivalent experience required with 5 years of Business Intelligence Development required or 2-3 years of Clinical Supply experience.

  Required experience and skills:

  Strong Influencing and negotiation skills

  Ability to lead, create future state, and deliver results.

  Demonstrated ability to develop strong, trust based, collaborative relationships to drive change and execute on priorities with a diverse group of stakeholders

  Strategic thinking and independent decision-making abilities

  Demonstrated ability to communicate clearly, effectively and tactfully to interact with different global professional levels and external stakeholders

  Excellent written and verbal communication

  Aptitude to integrate data solutions

  Technical programming skills

  Understanding current data systems structure and or data sets

  Prior BI experience (Qlik preferred)

  NOTICE FOR INTERNAL APPLICANTS

  In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

  If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

  Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

  Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

  Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

  US and Puerto Rico Residents Only:

  Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

  We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

  EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

  EEOC GINA Supplement​

  Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

  Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

  U.S. Hybrid Work Model

  Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

  Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

  Expected salary range:

  $122,800.00 - $193,300.00

  Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .

  Search Firm Representatives Please Read Carefully

  Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

  Employee Status:

  Regular

  Relocation:

  No relocation

  VISA Sponsorship:

  No

  Travel Requirements:

  10%

  Flexible Work Arrangements:

  Hybrid

  Shift:

  1st - Day

  Valid Driving License:

  No

  Hazardous Material(s):

  n/a

  Requisition ID: R276160

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