Home
/
Customer Service
/
Associate, Client Service
Associate, Client Service-January 2024
Mumbai
Jan 18, 2025
ABOUT GUIDEPOINT
Guidepoint specializes in connecting clients to experts from a multitude of industries.
1,001 - 5,000 employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Associate, Client Service

  OVERVIEW: 

  At Guidepoint, we’re the experts in finding expertise. 

  Whatever it is that our clients need to know—we find the experts closest to the topic and facilitate a short-term consultation. Guidepoint’s clients include many of the top Institutional Investors (including some of the largest hedge funds, private equity, and venture capital firms), Management Consultants (including 9 of the top 10 consulting firms), and Enterprise-level companies, and it’s our job to help them gain the critical insights they’ll need to make smarter business decisions. Whether they are looking to understand the market opportunity for a new product or the navigate unexpected shifts in the economic landscape, we’re here to help guide them through it.

  Play a vital role in Guidepoint’s success.

  The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

  As an Associate on the Client Service team, you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

  Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

  What You’ll Do:

  Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors What You Have:

  Bachelor’s degree and strong academic record required Fluency in English is a must Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn Excellent written and verbal communication skills Effective time management and organizational skills Demonstrated ability to work both individually and as part of a team Ability to work in a fast-paced entrepreneurial environment What We Offer:

  Competitive compensation Casual, multicultural work environment Office based in BKC About Guidepoint

  Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

  Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

  At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

  #LI-DN1

  #LI-Hybrid

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Business Support Senior Assoc.
Takes escalated calls from providers/callers. Develops tactical and operational plans to achieve key milestones in the project. May coach and mentor less experienced team members. Assists in preparin
Senior Technical Support Engineer
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Account Manager, Technology
Description Kforce is an award-winning professional staffing and solutions firm that provides strategic partnership in the areas of Technology and Finance & Accounting. Our name stands for Knowle
Senior Acute Patient Access Services Representative
Primary City/State: Glendale, Arizona Department Name: ER Registration-Hosp Work Shift: Evening Job Category: Revenue Cycle Great careers are built at Banner Health. There's more to health care than
CUSTOMER SERVICE ASSOCIATE
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Ser
Customer Service Representative - FT
$14.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail sto
Patient Account Representative
Job Description Assists in monitoring the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department po
Customer Service Representative - FlexStaff (Hybrid)
Handles 30-50 inbound and outbound calls each day in a high-volume, fast-paced environment. Documents customer inquiries, issues, transactions and other relevant information into Salesforce applicati
Sr. DX Customer Success Manager
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Senior Technical Support Engineer
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved