Home
/
Customer Service
/
Associate, Client Service
Associate, Client Service-November 2024
Sydney
Nov 22, 2024
ABOUT GUIDEPOINT
Guidepoint specializes in connecting clients to experts from a multitude of industries.
1,001 - 5,000 employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Associate, Client Service

  Overview:

  The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

  As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

  If you've a new graduate or will be graduating soon, come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

  What You’ll Do:

  Review and analyse client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilise the phone, LinkedIn, and other outreach platforms to source new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors Perform industry research to identify topical trends in across different sectors to deliver best-in-class client service What You Have:

  Bachelor’s Degree with a strong academic record Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn and be up to date on current affairs and trends Mature, proactive self-starter Proficient in the use of the internet for research and alternative forms of sourcing Ability to work in a fast-paced environment with tight deadlines Demonstrated ability to work in a team atmosphere but also independently Excellent written and verbal communication skills What We Have:

  Fast-paced and dynamic environment Sydney CBD location Competitive compensation Ambitious and driven people About Guidepoint:

  Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

  Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

  At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

  #LI-CD1

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Pharmacy Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In ac
2024 Bloomberg Customer Support Representative Early Professional Program (Mandarin Speaker) - April 2024
The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision mak
Client Service Associate, Bilingual English and Spanish (Class of 2024)
OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, an
Client Service Associate (Class of 2024)
OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, an
Training Specialist - FSKG Customer Support
The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, o
Commercial Account Manager - Guangzhou/Shenzhen
Join us as we pursue our exciting new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to del
Customer Escalation Specialist
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our
Client Coordinator
Overview Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image believes “confi
Apple Support College Program At Home Advisor
Summary Posted: Nov 28, 2023 Weekly Hours: 20 Role Number:200493335 Home Office: Yes At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer e
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved