Job Description
Summarized Purpose:
Adapt the Account Strategic Plan developed by the Leadership Team and the company SMEs (Subject Matter Experts) into the development of the yearly Account Performance Plan to ensure desired outcome (sales) through appropriate and dedicates resource allocation with quarterly KPIs. Gather data on client mapping, competitive products / services and pricing.
Secure and retain business for PPD through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors. Positions PPD as a primary or preferred provider for all clinical development work to be outsourced. Qualify deals and develops proposals including defining the solutions and recommending pricing structures to meet strategic company goals. Ensure that client needs are being addressed though most efficient primary contact (BD, SME, LT ...) at all points of the selling process then coordinates with the relevant clinical development area(s) to ensure a successful implementation. Act as a liaison between sponsor and company on all business development activities and requirements.
Essential Functions
Collaborates with AD (Account development) to structure and prioritize cold calls strategy ; Leverage all possible means to foster client proximity (client visits, congresses, social media, virtual touch points ...) ; weekly update of our CRM on client outreach and visit activity reports. Leverage client, market events (Phase 3 publication, drug approval, label extension, guidelines ...) as well as internal marketing tools (webinars, white papers, abstracts ...) to maintain close relationship with major client stakeholders.Orchestrates RFP strategy calls, develops client proposals, prepares client presentations, and negotiates and closes contracts. Signs new business authorizations at or above assigned authorization goal.Ensures client satisfaction through periodic client contact; report and develop recommendations to improve client satisfaction/address client dissatisfaction;Conveys credibility and availability to clients, positions himself as a partner.
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years') or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Job Complexity
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
Job Knowledge
Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
Supervision Received
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Exercises judgment within defined procedures and practices to determine appropriate action.
Business Relationships
Builds productive internal / external working relationships.
Primary responsibility is to establish regular external client contacts with frequent internal stakeholder interaction.
Knowledge, Skills and Abilities:
Scientific, sales, marketing and or market research background with concentration in pharmaceutical/biotech area.
Communication skills: Proven track record of developing mid- and high- level business contacts. Knows how to adapt his communication style to different profile (Marketing, Medical, HEOR) as well as different level in the hierarchy.Organizational skills: Excellent interpersonal skills in order to manage and fully integrate with Operations, Finance, and Marketing, and follow-up to expand relationships and business opportunities. Understanding of sales automation systems (CRM) and Microsoft Office programs.Analytical skills: Demonstrated experience in identifying and developing sales leads, making professional presentations, managing the sales process through close, and handling all aspects of contract negotiations.Creativity: always looking for new ways to connect with client and to develop long term credible relationship. Negotiation skills: knows when to say NO, keep the organization and client honest with scope of workGoal focus: demonstrate ability maintain and develop relationships over long periods, yet still has the ability to pull in quick wins to meet objectives and targets.
The salary range estimated for this position is $80,000.00 - $115,000.00**. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.
We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally includes:
A choice of national medical and dental plans, and a national vision planA wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Account (HRA) or Health Savings Account (HSA)Tax-advantaged savings and spending accounts and commuter benefitsEmployee assistance program Paid Time Off, 10 paid holidays annually, 8 hours of volunteer time, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan