Home
/
Comprehensive
/
Assistant Manager, Customer Operations - Liberty Center
Assistant Manager, Customer Operations - Liberty Center-November 2024
Liberty Township
Nov 21, 2024
ABOUT GAP INC.
Our brands are made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.
10,000+ employees
Consumer Goods & Services, Fashion & Beauty
VIEW COMPANY PROFILE >>
About Assistant Manager, Customer Operations - Liberty Center

  About Old Navy

  Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

  We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

  About the Role

  In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

  What You'll Do

  All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.

  Recruit, hire and develop people to drive a culture of high performance and engagement

  Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities

  Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity

  Promote community involvement

  Adapt team priorities to respond to customer and business partner needs

  Provide front line supervision to an operational, service or administrative team

  Who You Are

  Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results

  Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands

  Strength in driving metrics to deliver results that will meet or exceed business goals

  Able to travel as required

  Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives

  Good understanding of concepts and procedures within own subject area

  Benefits at Old Navy

  Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

  One of the most competitive Paid Time Off plans in the industry.*

  Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

  Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

  Employee stock purchase plan.*

  Medical, dental, vision and life insurance.*

  See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

  *For eligible employees

  Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

  US Candidates

  Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Cloud Security Architect
Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At C
Procurement Analyst
Summary As a Senior Procurement Analyst you will conduct comprehensive procurement reviews, analyses, and evaluation to develop procurement policies and strategies, plans, and techniques affecting the
Medical Technologist
Summary The incumbent serves as an entry level generalist in medical technologist with responsibility for performing procedures under close supervision of a GS-9 or above full performance level medica
Machine Tool Electrician
Job Description -Ability to read and interpret Blueprints -Install and repair electrical wiring, systems, and fixtures -Panel building -Mount devices and bend conduit -Ability to Troubleshoot -Must ha
Physician Assistant - Endourology Surgery - Full Time - 8hr Days
Job Description EndoMake a difference every single day! At Cedars-Sinai, the work you do every day directly affects others' lives. Our passionate and dedicated culture has earned us six Magnet designa
Physical Therapist
Job Description Location: Chicago, IL Hospital: RUSH University Medical Center Department: Physical Therapy: Acute Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8
Project Manager, Global Brand Management
Our Team The Corporate Marketing Communications team communicates Pearson's unique position as the world's leading learning company, while building strong and enduring relationships with our key stake
Structures Design Engineer
Structures Design EngineerLinkedInTwitterEmailMessageShareStructural Engineering - Bridge DesignColumbus, OH*ID:22154*Full-Time/RegularJohnson, Mirmiran Thompson is a dynamic, 100% employee-owned cons
Truck Driver - CDL Class A Doubles - Penske Logistics
Immediate Opportunities: Full-time Class A CDL Truck Drivers • Average $90000 annually • Weekly pay guarantee • Additional travel pay package • Driver referral bonus program up to $5000 per referral •
Senior Customer Success Strategist, SaaS Products (Supplyframe)
Req ID: 430734 Report To: VP of Customer Success Ops I Department: CS Ops Team I Location: Pasadena, CA or Austin, TX or Remote I Travel Required: Approximately 20% Why You’ll Love Working Here: Stron
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved