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Assistant Manager
Assistant Manager-April 2024
Annapolis
Apr 10, 2025
About Assistant Manager

  We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

  Overview

  Assistant Restaurant Managers at Maritime Coffee Time are generally responsible for supporting the Restaurant Manager, Shift leaders and Team.

  They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

  Here’s what’s in it for you:

  Daily Consumption allowance

  6% matching 401k

  Attendance bonus (extra $5/day)

  Daily tips

  Weekly pay (every Friday)

  Anniversary bonus (years of service x $100)

  College Books reimbursement program

  Career development and growth

  Training and ongoing development opportunities

  Paid Time Off**

  Healthcare**

  **Eligibility requirements

  Able to perform all responsibilities of restaurant team members

  Lead team meetings, along with Restaurant Manager

  Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff

  Ensure Brand standards, recipes and systems are executed

  Create and maintain a guest focused culture in the restaurant

  Review guest feedback results and implement action plans to drive improvement

  Communicates restaurant priorities, goals and results to restaurant team members

  Execute along with RM, new product rollouts including training, marketing and sampling where applicable

  Execution of Point of Purchase instore set up per Brand standards

  Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

  Control costs to help maximize profitability

  Completion of inventory on a periodic basis as determined by Franchisee

  Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

  Support RM in assigning staff and deployment

  Support to RM in completion of supplier and other vendor orders

  Conduct self-assessments and corresponding action plans

  Ensure restaurant budget is met as determined by Franchisee

  Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies

  Engages with Dunkin’ Brands Field Operations team as appropriate

  Management Responsibilities Include:

  Recruit, hire, onboard and develop restaurant team members

  Assist team and shift lead performance appraisal process

  Coach restaurant team members to drive sales, improve profitability and guest satisfaction

  Education/Experience:

  Basic computer skills

  Fluent in spoken and written English

  Basic math and financial management

  Previous leadership experience in retail, restaurant or hospitality

  Key Competencies

  Good analytical skills and business acumen

  Works well with other in a fun fast paced team environment

  Ontime, demonstrates honesty and positive attitude

  Willingness to learn and embrace change

  Ability to train and develop a team

  Guest focused

  Time Management

  Problem solving

  Motivating others

  Physical Demands/Working Conditions:

  Standing on feet

  Repetitive motion including bending, stooping and reaching

  Lifting packages (if applicable)

  Wearing a headset (if applicable)

  Working in a small space

  ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

  PAY: $18-21*+Tips

  *Pay is based upon experience and availability. If candidates have open availability (i.e. opening, mid, closing shift and weekends) and previous experience as an Assistant Manager - they will be considered for the higher range of pay.

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