You will have direct responsibility for leading, managing, and coaching a team of 12-18 Biomedical Engineers as an Area Service Manager supporting large comprehensive and geographically dispersed multi-vendor sites at hospitals in the Greater Los Angeles (including San Diego), Arizona, Pacific Northwest (Seattle and Portland) and Las Vegas markets.
Your role:
Effectively recruit, onboard, and integrate new hires onto team.
Create a team environment that fosters a common purpose at the BMET level, and promotes job satisfaction, customer focus, and increased productivity.
Develop and implement service strategies to achieve customer loyalty.
Manage customer relationships and effectively partner with Sales counterparts.
Drive accountability within your team to ensure that all operational metrics are met.
Own and drive financial business results for region to meet/exceed AOP targets for Revenue, CM Rate, and Gross Margin
Develop business plans to drive growth and productivity while improving efficiencies and controlling expenses (i.e. reduced Material, Labor, and Purchased Services spend)
You're the right fit if:
Reside in Southern California, Phoenix, Seattle, or Las Vegas areas.
Bachelor’s Degree or equivalent work experience, including 5+ years leadership experience and/or project management experience.
Experience managing Field Service and/or Biomedical Engineering resources
Strong working knowledge of state and federal regulations with the ability to ensure department readiness for state and the Joint Commission or DNV inspections.
Excellent interpersonal skills with ability to interact effectively in a team-based organization and with management and individuals across all department and organizational levels.
Strong understanding of the healthcare industry, organizational structure, and current trends.
Capable of making commitments, setting priorities, and delivering results on time and on budget.
Experience in project management and change management.
Demonstrated ability to motivate, lead, coach and develop direct reports.
Ability to travel extensively to customer sites, zone office or identified locations for meetings, training, and business needs.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position (https://www.careers.philips.com/na/en/office/remote-sedentary-work-physical,-cognitive-and-environmental-pce-job-requirements) .
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business (https://www.philips.com/a-w/about.html) .
Discover our rich and exciting history. (https://www.philips.com/a-w/about/our-history.html)
Learn more about our purpose. (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose)
Read more about our employee benefits (https://www.careers.philips.com/na/en/best-employee-benefits) .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here (https://www.careers.philips.com/global/en/diversity-and-inclusion) .
Philips Transparency Details
The base pay range for this position is $74,750 to $138,000. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here (https://www.careers.philips.com/na/en/best-employee-benefits) .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the above-listed locations .
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran