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Area Manager II - Romulus, MI
Area Manager II - Romulus, MI-February 2024
Romulus
Feb 4, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Area Manager II - Romulus, MI

  Description

  Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

  Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

  Key Responsibilities and Job Elements:

  Support, mentor, and motivate your hourly workforce

  Manage safety, quality, productivity, and customer delivery promises

  Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

  Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

  Stand/walk for up to 12 hours during shifts

  Work in an environment where the noise level varies and can be loud

  Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

  Continuously climb and descend stairs (applies to sites with stairs)

  Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

  We are open to hiring candidates to work out of one of the following locations:

  Romulus, MI, USA

  Basic Qualifications

  2+ years of employee and performance management experience

  Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

  Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  Preferred Qualifications

  1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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