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Apps Support Analyst II
Apps Support Analyst II-November 2024
Navi Mumbai
Nov 25, 2024
ABOUT LABCORP
Headquartered in Burlington, NC, Labcorp operates in 60 countries and territories across the globe.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Apps Support Analyst II

  Essential Job Duties:

  Assist in the management of ASR’s and LOP’s through their lifecycle in accordance with all applicable SOPs, team processes and management guidelines. (60% of time)

  Assist in the execution of release management activities in accordance with all applicable SOPs, team processes and management guidelines. (30% of time)

  Develop and maintain technical documentation for ASR’s, LOP’s, and Release Management (5% of time)

  Provide weekend and off-hour support for release management activities (5% of time)

  Experience:

  Minimum Required:

  Two or more years of experience in Project Management and Release Management

  Three to five years of experience in IT Development or Systems Administration

  Additional Skills:

  A solid understanding of ITIL concepts

  Ability to act as an assistant Project Manager and drive ASR’s and LOP’s to delivery

  Ability to act as an assistant Release Manager and drive changes to production

  Some coding and / or support experience

  Some functional experience

  Experience in software and development tools used by Labcorp

  Ability to mentor staff

  Ability to enhance/develop new processes/standards

  Ability to multi task and prioritize their own work and assignments based on business need

  Able to work independently and in small to medium size teams

  Ability to communicate to effectively with multiple areas in IT and the business and provide recommendations for technical solutions

  Education/Qualifications/Certifications and Licenses

  Recommended:

  Bachelor’s Degree required or equivalent in experience

  ITIL Foundations Certification

  CAPM or relevant experience

  Certified technical professional in relevant technologies

  Labcorp is proud to be an Equal Opportunity Employer:

  As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

  For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .

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