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Application Support Analyst
Application Support Analyst-March 2024
Hyderabad
Mar 15, 2025
ABOUT WARNER BROS. DISCOVERY
Warner Bros. Discovery is a premier, global entertainment company focused on offering the most dynamic media & streaming experience in the world.
10,000+ employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Application Support Analyst

  Every great story has a new beginning, and yours starts here.

  Welcome to Warner Bros. Discovery… the stuff dreams are made of.

  Who We Are…

  When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

  From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

  Who are the GO-Tech team?

  GO-Tech (Global Operations Technologies) are part of the Warner Bros. Discovery Technology group and are responsible for the software and hardware solutions which run physical operations, globally. Their area of focus encompasses four main pillars:

  Tours & Retail

  Studio Operations

  Physical Security

  Global Real Estate

  This role sits within the Physical Security pillar, which supports the security systems including A ccess C ontrol, CCTV, and T hreat M onitoring, throughout WBD locations worldwide.

  The Role

  This role is a k ey technical resource who will work with the team to ensure the successful day to day operational running of our physical sec urity systems , globally . This will include , but not be limited to, supporting new system implementations, delivering upgrades, application and data migrations, and technical support /BAU .

  You will be part of the Physical Security Technology group for Warner Bros. Discovery , working in close collaboration with peers from our other pillars and leveraging technical specialists as needed, across the wider Warner Bros. Discover y Technology group .

  This a great opportunity to excel in a fast-paced environment, encompassing a varied range of physical security applications including cloud and on-prem technologies . You will have the chance to focus on initiatives within numerous business areas, across multiple international sites.

  Prior experience

  Prior proven experience in application support and delivery , desktop /server hardware support and network troubleshooting will be essential skills that will ensure you will thrive in this role .

  You will be a ble to work under pressure to deliver changing priorities , support high avail ability security systems , and work on multiple projects in parallel .

  A solid understanding of application infrastructure and system integrations is required , whilst strong experience i n any of the following is highly desirable: Access Management systems, CCTV systems, Key M anagement , Visitor management and PSIM systems.

  Prior experience in multi-geography implementations would be valuable, due to the global and diverse nature of our portfolio.

  About Y ou

  Energetic and meticulously organized , you are expected to have impeccable communication skills and be able to balance multiple concurrent and/or conflicting priorities.

  Passionate about your work and problem solving , flexible, resilient, driven and committed. Exhibiting a strong team orientation, with an innately proactive and not reactive approach to work.

  Available to work flexible hours to accommodate global collaboration, as well as responding during off-hours to lead resolution of critical project issues or operational incidents .

  A willingness to learn new technologies and keep abreast of advancements in the security technology landscape.

  Highly self-motivated, reliable & able to work with limited supervision.

  Education & Qualifications

  Undergraduate degree in Computer Science or similar -- strongly preferred .We are committed to creating both a workforce and content that are as diverse as the global audiences we serve. See what we are doing for Diversity, Inclusion and Belonging here at Warner Bros . Discovery.

  How We Get Things Done…

  This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

  The Legal Bits…

  Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

  If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected].

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