Job Description Summary
An Application Specialist is responsible for winning business Execute within a well defined sales/commercial framework. There is generally a step by step sequence of standard tasks which need to be followed to achieve an end result. Work is typically subject to tight oversight. This may be in form of human or systems checking. May be responsible for supporting targeted clients, stable regions, and/or small sales territories.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities
Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs If also taking on team leadership role responsibilities also include:
Act as a mentor to field team, providing clinical, technical and professional guidance as necessary to improve the customer experience
Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives
Communicate with local Applications Specialists and Account Managers to ensure all customer and business needs are met.
Required Qualifications:
Minimum of 3 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas OR minimum 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
Graduate from an accredit university in Radiography or Medical Imaging Technology
Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
To the extent you are applying for a position that requires you to operate a GEHC owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE HealthCare EHS Policies, GE HealthCare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Preferred Qualifications:
Strong leadership, presentation, communication, and inter-personal skills.
Experience on all current GEHC products for which responsibilities cover
Experience within GEHC Clinical Applications or Clinical Marketing roles
Fluency in local and other relevant languages within territory
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud
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Additional Job Description
Additional Information
Compensation Grade
PB1
Relocation Assistance Provided: Yes