We're looking for a Application Engineer - Lighting Controls to join our Operations Team in Pampisford Cambridge.
If you have technical experience in installation, configuration and support of telecom systems with excellent customer facing and operations engineering skills, then we want to talk to you!
We're on the lookout for forward-thinking customer focused, team players with a passion for technology and sustainability. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.
What you'll do
You will have good team working skills, be proactive and organised. You'll need to have good attention to detail, even under pressure. Have a keen interest in delivering systems, forming customer relationships and providing customer support.
Working as part of the customer operations group helping to plan, install and commission new systems and assisting customers with the use of the systemWith a wide range of responsibilities including different engineering disciplines from radio system deployment to database and web software supportOpportunities to work with our customers, to train them on the benefits and operation of the Telensa lighting control systemDelivering excellent customer experience by being responsive and when questions and tickets are raisedUsing LEAN and process improvement methodologies to deliver an efficient service to our customersMonitoring the performance of new and existing networksIncident, Problem, and Change management including ticket performance and related KPIsSuccessful release of new products & software releases to market Your qualifications Linux system administrationSQL to an intermediate or advanced levelDatabase and web-based systems (Firebird, Apache)Software operations and use of CMS toolsPrevious experience of working within a similar role or environment and have prior experience of working with AWS and Linux OS.Telecoms or Radio systems design, planning or deploymentOur candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.
What you'll get in return...
We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See#SignifyLifethrough the eyes of our employees!