Home
/
Comprehensive
/
Application Engineer , Books Shopping Experience
Application Engineer , Books Shopping Experience-April 2024
San Jose
Apr 4, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Application Engineer , Books Shopping Experience

  Description

  Are you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence by creating and enhancing tools, applications, and scripts to streamline application engineers' and operations' workflows, thus resolving operational challenges effectively? If so, we have the perfect job for you!

  The Books Shopping Experience Application Engineering team plays a crucial role as the first line of defense for all production and customer impacting issues to ensure the best shopping experience for customers across various teams, including Shopping Experience, Kindle Unlimited (KU), Prime Reading, and Payments teams.

  Our mission is to provide a seamless and delightful experience for our customers while maintaining optimal efficiency and cost-effectiveness for our development teams.

  On this role you will have the opportunity to raise the bar in operational excellence across the organization. We actively monitor and assess the operational health of our systems, collaborating with our development and Quality Assurance (QA) teams to execute effective operational programs. By maintaining and building essential tools for our operational work, you will be driving innovation and efficiency in our processes.

  Key job responsibilities

  As an Application Engineer, you will be having the opportunity to:

  Providing expert application engineering and troubleshooting services, addressing issues related to book shopping experience (incoming tickets) including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.

  Creating and enhancing tools, applications, and scripts to streamline Application engineers' and operations' workflows, thus resolving operational challenges effectively.

  Overseeing production builds, managing tools, and configuring systems to facilitate smooth software product releases and ensure successful deployments.

  Working on maintenance-driven coding projects, primarily in Perl, Python, Unix or Shell scripts, web technologies, and Java-based projects.

  Providing software deployment support in staging and production environments. This includes: reading and understanding complex application code and making code fixes to resolve support issues.

  Owning one or more digital products or components simultaneously.

  Collaborate with the international Application engineering teams to hand off or take over active support issues and create a team-specific knowledge base and skill set.

  Working collaboratively with Software development teams in resolving tickets that align with the specified service level agreements.

  An ideal candidate will possess a proactive approach and rapid learning to handle diverse and interconnected tasks that impact success.

  We are open to hiring candidates to work out of one of the following locations:

  San Jose, H, CRI

  Basic Qualifications

  2+ years of Software Development experience, or 2+ years of DevOps.

  Proven experience with at least one scripting language, such as Unix/Linux, Python, or a similar languages.

  Proven experience of programming at least one modern language such as Java, C/C++/C# or similar languages.

  Proven work experience in understanding concepts related to operating systems, distributed systems, load balancers, web application development, as well as troubleshooting and debugging technical systems.

  Proficiency in English Language ( written and spoken)

  Preferred Qualifications

  Knowledge of web services, distributed systems, and web application development

  Experience troubleshooting & maintaining hardware & software RAID

  Experience with REST web services, XML, JSON

  Bachelor's degree in Computer Science or an equivalent educational background.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Community Employment Specialist
Community Employment Specialist Pay Rate- $13.40/hr. *Part-Time; 15-20 hours/week* As a Community Employment Specialist in Warren, you will help adults with disabilities find and keep meaningful empl
Security Operations Center Analyst - Mid Shift - US GOV (JoinOCI- Ns2)
Job Description Develops and executes programs and processes to reduce information security risk and strengthen Oracle’s security posture. Supports the strengthening of Oracle’s security posture, foc
Truck Assembly Tech
Are you mechanically inclined? Have you had experience in truck upfitting or anything related? It's time to join our team in this truck assembly tech position. This truck assembly tech role requires
Maintenance Superintendent - Buffalo NY
79060BR Job Title: Maintenance Superintendent - Buffalo NY Department/Function: Operations: Manufacturing, Production, Maintenance, Utilities Job Description: Maintenance Superintendent - Buffalo NY
Management Trainee – Non Exempt
Summary Job title: Management Trainee – Non Exempt Job ID: 202443820001 Department: Louisville - EH Location: KY-Louisville Description Summary: CED’s Management Training program is tailored to sales
Sr. PM-T, Amazon Music Live, Global Content and Artist Marketing
Amazon Music reimagines music listening by enabling customers to unlock millions of songs and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to n
Mobile Fleet Technician
DescriptionTake your career to the next level as a Mobile Fleet Technician. Penn Power Group has been in business for over 50 years and is known for our great customer service, innovative solution de
Equipment Service Technician
Equipment Service Technician Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service Technician for
Birchwood Senior Living - CNA/TMA's - **Recent wage increases**
Description Position at Lifespark Birchwood Health Care Center, a Lifespark Skilled Nursing Community, is looking for dedicated and passionate CNAs (Certified Nursing Assistant) to join our growing t
Shallow Water Lifeguard
Salary: $16.00/hr Schedule: Memorial Day - Labor Day: Approximately 40 hours per week. Schedule varies weekly. Start Date: 04/01/2024 Overview: Under the general supervision of the Head Lifeguard, th
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved